IT Manager

I am actively seeking a DevOps related role, ideally based in or around the KW area. (That said, willing to commute/relocate for the right opportunity.)

Some of my successes to-date include:

Implemented a $1,610,000 porting of the Advantage core tax software from Azure to AWS for Amazon.

Implemented and integrated software licencing tool, “SonaType” into Bloomberg’s company’s development pipeline and worked closely with the licencing compliance Director in Virginia USA.

Played a key role in rolling this software out and supporting adoption of this tool in Bloomberg Tax’s development team, both in the US and in Canada. (See LinkedIn endorsement)

Implemented security tools such as Carbon Black and Rapid7 along-side bringing AWS’s security level in compliance with current industry cloud standards.

Primary architect for Bloomberg’s deployment and technology infrastructure automation reducing time to provision and deploy the company’s production environment from 2 weeks to under 1 hour using:

oLinux (Centos), Terraform, Ansible and PowerShell

oManaged all Linux and Windows servers and Mail Servers used in supporting developers.

Implemented key Windows servers such as DNS, and hMail mail servers for developer testing uses cases.

What can I bring to this role?

SCRUM Master.

Demonstrated ability to independently, as well as collaboratively, plan, coordinate, and

implement effective information technology projects, including managing multiple and

simultaneous projects.

Expert level Windows desktop administration.

Intermediate to expert level Windows server administration.

Intermediate to expert level Active Directory administration.

Intermediate level VMware administration.

Expert level Linux server administration.

Expert intermediate level networking & security.

PowerShell and bash shell scripting.

Expert knowledge of Linux configuration management systems automation.

Expert knowledge of VMware.

10+ years’ experience with Virtual aware backup solutions.

SharePoint administration setup and configuration.

Thank you in advance for your consideration. If know you will be able to use my skill set so please review my resume (attached). Please don't hesitate to ask me if there is something that I can do for you.

Kind regards,

Mark Munro

Summary

Key leader of multiple IT projects, including conceptual design (AWS Cloud), policy decision making, project implementation, project management, infrastructure testing, and management of project budgets.

Skills & Abilities

LEADERSHIP: During my previous role, I supervise a team of DevOps professionals leading to the implementation of a technology component for Innosphere and Bloomberg Tax. This opportunity gave me irreplaceable on-the-job leadership training, requiring me to become an effective communicator and build a cohesive team.

KEY SKILLS:

SCRUM master

Automation implementation with Ansible, Terraform, PowerShell and Jenkins.

Skilled with cloud technologies such as Asure, AWS, VMware.

Virtual firewall and cloud firewall implementation and management.

Security tool usage using Carbon Black and SonaType (not exlusively)

Ability to interact effectively and build relationships with all internal and external stakeholders and partners

Employment Experience

PROJECT LEAD - ADMINISTRATOR ONTARIO PEST MANAGEMENT CONFERENCE) JANUARY 2020 –MARCH 2020 (CONTRACT)

Functional update for the Ontario Pest Management Conference (OPMC http://opmconference.ca) web portal

Managed online credit card e-transaction and conference registration system.

Full Stack web development Linux Server administrator (Ubuntu)

Technologies used: PHP, HTML, CSS, JavaScript, MySQL (SQL), Apache2, Ubuntu Server.

SENIOR ENGINEERING MANAGER INNOSPHERE DECEMBER 2018-2019

Manages a team of DevOps by researching new processes and technologies and employing them into the corporate release pipeline.

Daily SCRUMs with team members, providing guidance and reports to the president and leads the following activities with team members:

oEstablishes priorities, provides junior team members with clear goals, and appraises performance.

oCoaches, mentors and develops team members to assist in successfully meeting objectives.

oLeads the team in scoping project timelines and removes blockers / obstacles to ensure projects are completed on time.

oSupports individual growth by encouraging others to learn new skills.

oDetermines resource requirements and assign resources, matching staff with appropriate skills to projects.

oWork with team members to deliver the key features, as defined in the R&D Programs.

AWS, Microsoft Azure and vSphere cloud expert.

Implemented a $1,610,000 porting of the Advantage core tax software from Azure to AWS for Amazon.

Software / networking expert with current development technologies such as Git, Azure Git, Microsoft’s ADO development pipeline using a mixed Microsoft and Linux architecture. Primary deployment technologies in use are Jenkins, Ansible, vSphere, AWS, Microsoft Azure, Octopus.

Implemented software licencing tool, “SonaType” into the company’s development pipeline and worked closely with the licencing compliance Director in Virginia USA. Played a key role in rolling this software out and supporting adoption of this tool in Bloomberg Tax’s development team, both in the US and in Canada.

Implemented security tools such as Carbon Black and Rapid7 along-side bringing AWS’s security level in compliance with current industry cloud standards.

Primary architect for Bloomberg’s deployment and technology infrastructure automation reducing time to provision and deploy the company’s production environment from 2 weeks to under 1 hour.

SENIOR DEVOPS NETWORK ADMINISTRATOR IGNITE INSURANCE SEPTEMBER 2017-DECEMBER 2018

Managed the network infrastructure, conducted research in project initiatives in a corporate environment.

Cloud technology expert in Azure, AWS and vSphere virtualization technologies.

Implemented core technology changes resulting in increased productivity, increased development velocity reducing software deployment time by 75% by implementing software / infrastructure automation.

Leveraged CIDC technologies such as terraform, Jenkins and AWS cloud formation for network provisioning and deployment. Reducing software release times buy 90%.

Provides Business and technology and strategic guidance and aid in developing scope and projected budget / costing for new IT projects resulting in 2 critically delayed and over budget projects being successfully delivered within the revised project charter.

Oversaw and implemented complete company intranet project realizing an immediate cost savings of $125,000 and annual operational savings of $78,000 by leveraging existing, underutilized technologies already in use by the company.

Expert with Git and Bitbucket.

INDEPENDENT BUSINESS / IT CONTRACTOR SEPTEMBER 2016-SEPTEMBER 2017

Supports technology requirements for companies in Ontario, British Columbia and Nova Scotia by collecting critical project data, conducting needs assessments and reviewing current business and technology requirements.

Provides Business and technology and strategic guidance and aid in developing scope and projected budget / costing for new IT projects resulting in 2 critically delayed and over budget projects being successfully delivered within the revised project charter.

TECHNOLOGIST/PROFESSOR CONESTOGA COLLEGE SEPTEMBER 2015-SEPTEMBER 2016

Planned, initiated and executed the successful implementation of the Hedgehog software client/server suite for the Bachelor of Environmental Public Health (BEPH) program.

Implemented the Med2020 software abstraction package utilizing the databases CIHI DAD, NACRS.

Organized advanced training for the environmental public health software for the Bachelor of Environmental Public Health.

Identified department requirements into information systems requirements.

Collaborated closely with program Chairs, Managers, faculty and staff from Bachelor of Applied Health and Information Science, Nursing, Community Services, Health Sciences to develop and deliver program technology needs.

Taught Bio-Medical Concept III course to 2nd and 4th year students

Established and managed the VMware cluster of virtual machines for the program and learning lab using Ansible and puppet. Number of continuous services VM’s in use 9. Number of VM’s needed for the learning lab fluctuated from 25~50 (learning project dependent).

VM configuration maintained through PowerShell and Puppet.

Special events Coordination:

Organizer / coordinator “Hacking Health Café #3”, (http://www.meetup.com/Hacking-Health-Waterloo/events/224777657/) hosted at Conestoga College in Agora at the Doon campus on January 27th, 2016. The meet-up drew 135 participants and brought together Bachelor of Applied Health and Information Science, Engineering and top industry speakers in the fields of Health Care, technology and innovation.

IT MANAGER SBSIMPSON GROUP INC SEPTEMBER 2014 TO AUGUST 2015

Provided a critical role in establishing and supporting the continuous IT development in eight branches in Ontario and Quebec.

Assumed direct leadership and management for all of the IT operations.

Provided service level management (user experience and usability of services), project leadership and corporate representation.

Managed all corporate IT security and policies and enforced compliance including two data centers located in Burlington and Mississauga.

Systems administrator for Microsoft Server / MS Exchange server and associated hardware and services for 93 users in nine branches, (head office inclusive) in the province of Ontario and Quebec.

Managed network, servers, firewalls and physical infrastructure utilizing Puppet and Ansible and VMware.

Objectives obtained:

Assessed corporate network to ascertain strengths and network weaknesses. Identified key areas in need of improvement and created associated project plans addressing the found needs.

Planned network migration from window’s Server 2003r2 to Windows server 2012r2 setting project timelines, objectives and key milestones while maintaining project budget.

Negotiated project costing with third party IT support for corporate network update.

Liaised with licensing vendors, negotiated software licensing agreements for corporate server systems bringing total costs down from $43,000 to $36,000.

Conducted a corporate wide network assessment requiring collaboration with multiple vendors resulting in doubling bandwidth and increased reliability with a cost reduction of $10,000 per year.

Drafted and implemented security policies within the corporation and facilitated adoption of said policies.

Additional Work Experience

PROJECT LEAD - ADMINISTRATOR ONTARIO PEST MANAGEMENT CONFERENCE) JANUARY 2006 – 2019

Lead development and design of Ontario Pest Management Conference (OPMC http://opmconference.ca) web portal

Managed online credit card e-transaction and conference registration system.

Full Stack web development Linux Server administrator (Ubuntu)

Technologies used: PHP, HTML, CSS, JavaScript, MySQL (SQL), Apache2, Ubuntu Server.

MANAGER GRAPHICS STUDIO, UNIVERSITY OF GUELPH JANUARY 2006 – 2010

Managed the day-to-day operations of the graphics print shop on the University of Guelph Campus.

Served as the IT support for the department of Environmental Biology.

Managed the service to profitability and exceeded previous year’s growth by 60% by implementing new procedures, purchasing new equipment and promoting the services within the city of Guelph.

Professional/Research

Engineering Masters of Applied Science

Conducted the most comprehensive research of its kind worldwide.

Presented research internationally to professional audiences ranging from 60-500 people.

Eight conference publications/posters/papers.

Managed research project timelines in a multi million-dollar, multi-national integrated steel production facility.

Built custom scientific equipment.

Consultant to engineers for research in a similar field.

Education

MASC ENG. 2014 UNIVERSITY OF GUELPH Major: Biomedical Engineering

BIS. 2003 ST. FRANCIS XAVIER UNIVERSITY Major: Business Information Systems

Awards/Honours

Dean’s Scholarship 2008 University of Guelph

Dean’s Honours List 2003 St. Francis Xavier University

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