Electrical Engineer Customer Service
Resume:
Hello,
Daniela Simon
Senneville Qc H9X 1B8
*************@*****.***
Skills
I have a lot of experience working with others and helping to find the right solution for problems. I have great customer service skills. I am hard working and very punctual. I can answer and communicate with customers with a prompt and efficient matter by responding quickly and calmly in an efficient manner.
Patience
Attentiveness
Clear communications skills
Knowledge of the products
Positive language
Time management skills
Experience
November 2019-Present
Dominion Lending Centre ( GALERIE FINANCIÈRE), Montreal West Island - Mortgage Broker
● Meeting with a client to establish their needs concerning their Mortgage and similar topics.
● Evaluated subject properties, financial strength, and credit-worthiness of borrowers.
● Authorized to approve loans based on documentation requirements of secondary market
● Served as advisor and answered general underwriting questions for loan processors and originators.
August 2019-November 2019
Multi-pr ê ts Mortgages, Montreal West Island - Mortgage Broker
● Meeting with a client to establish their needs concerning their Mortgage and similar topics.
● Evaluated subject properties, financial strength, and credit-worthiness of borrowers.
● Authorized to approve loans based on documentation requirements of secondary market
● Served as advisor and answered general underwriting questions for loan processors and originators.
2
March 2005-May 2017
Laurentian Bank, Montreal West Island - Customer service agent
● Working on customer’s accounts and servicing their needs
● Responsible of finance management (receiving, transferring and sending capital)
● Dealing efficiently with customer’s personal requests and needs
● Solving account problems in a knowledgeable and professional matter. Education
June 2017-July 2018
Collège Immobilier du Québec: Mortgage Broker diploma. June 1984-July 1989
University : Polytechnic Institute of Cluj Napoca (Romania), Electrical Engineer with a specialty in Computer Engineering.
June 1979-July 1983
High School : Liceul Industrial Nr8, Cluj Napoca,Romania,High school diploma. About my self
I like reading,walking,swimming,traveling.
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