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Electrical Engineer Customer Service

Location:
Pierrefonds, QC, Canada
Posted:
May 30, 2020

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Resume:

Hello,

Daniela Simon

** ** **********

Senneville Qc H9X 1B8

438-***-****

*************@*****.***

Skills

I have a lot of experience working with others and helping to find the right solution for problems. I have great customer service skills. I am hard working and very punctual. I can answer and communicate with customers with a prompt and efficient matter by responding quickly and calmly in an efficient manner.

Patience

Attentiveness

Clear communications skills

Knowledge of the products

Positive language

Time management skills

Experience

November 2019-Present

Dominion Lending Centre ( GALERIE FINANCIÈRE), Montreal West Island - Mortgage Broker

● Meeting with a client to establish their needs concerning their Mortgage and similar topics.

● Evaluated subject properties, financial strength, and credit-worthiness of borrowers.

● Authorized to approve loans based on documentation requirements of secondary market

● Served as advisor and answered general underwriting questions for loan processors and originators.

August 2019-November 2019

Multi-pr ê ts Mortgages, Montreal West Island - Mortgage Broker

● Meeting with a client to establish their needs concerning their Mortgage and similar topics.

● Evaluated subject properties, financial strength, and credit-worthiness of borrowers.

● Authorized to approve loans based on documentation requirements of secondary market

● Served as advisor and answered general underwriting questions for loan processors and originators.

2

March 2005-May 2017

Laurentian Bank, Montreal West Island - Customer service agent

● Working on customer’s accounts and servicing their needs

● Responsible of finance management (receiving, transferring and sending capital)

● Dealing efficiently with customer’s personal requests and needs

● Solving account problems in a knowledgeable and professional matter. Education

June 2017-July 2018

Collège Immobilier du Québec: Mortgage Broker diploma. June 1984-July 1989

University : Polytechnic Institute of Cluj Napoca (Romania), Electrical Engineer with a specialty in Computer Engineering.

June 1979-July 1983

High School : Liceul Industrial Nr8, Cluj Napoca,Romania,High school diploma. About my self

I like reading,walking,swimming,traveling.



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