Office Customer

KIRANPREET KAUR

**************@*****.*** / 416-***-****

** ********** ******** ********, **, L6Y2R4

SUMMARY

A customer-oriented employee with a strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with an internal drive to deliver excellence. Tactical team builder with a strong background in training and team development.

SKILLS

Quality assurance controls

Strong interpersonal skills

Credit and cash transactions

Scanner operations

Strong problem solving skills

MS Office proficiency (MS Word, Excel and Power point)

External team collaboration

Inventory management

Knowledge of CIFFA

EXPERIENCE

Material Handler / Progistix Solutions Inc. – North York, ON 01/2020-05/2020

Testing the internet units in the lab.

Deal with the documents and equipment required for material handling.

Cashier and General Helper / Tim Hortons - Toronto, ON 09/2018 – 03/2020

Inspected items for damage and reported issues to the supervisor to return unsalable merchandise and obtain replacements for customers.

Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.

Line Leader / Summer Fresh Salads - Vaughan, ON 09/2018 – 08/2019

Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.

Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.

Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.

Office Administrator / Light Matters- Ludhiana, India 05/2017 – 08/2018

Respond to customer requests & queries via phone and email in a professional and timely manner.

Coordinating with other departments to make sure all paper work is thoroughly managed.

Enter new orders into the system and maintain the customer portals with up to date information. Prepare and submit weekly reports for internal review as well as per client requests.

EDUCATION AND TRAINING

Lambton College - Toronto, ON 09/2018- 04/2020

Supply Chain Management

S.D. College (GNDU) – Sultanpur Lodhi, India 07/2014- 05/2017

B.Sc. (Economics)

CERTIFICATIONS

Advanced Microsoft Excel

Project Management

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