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Customer Service Manager

Location:
Ottawa, ON, Canada
Posted:
May 30, 2020

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Resume:

KANAN PATEL

613-***-****

addifm@r.postjobfree.com

PERSONAL SUMMARY

I am energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. As a graduate with 2 years of experience in Management, I am excellent in working with others to achieve a certain objective on time and with excellence.

SUMMARY OF SKILLS

Communication: Award winning customer service skills. Experience of dealing internal and external customers at all levels via telephone and email to ensure successful communication through active listening.

Problem Solving: Resolved queries in a methodical manner, independently with internal and external team members, to find appropriate resolutions and efficiencies.

Team Player: I enjoy sharing knowledge and encouraging the development of others.

Planning and organising: Skills that balance work, team support and job responsibilities in a timely manner.

JOB HISTORY

TIM HORTONS {TEAM MEMBER} 2018-2019

Greeted customers in the restaurant, handled payments and thanked customers.

Assisted coworkers, and helped them.

Executed all the duties and efficiently resolved all problems.

Expertise in making coffee, certified as Best coffee maker.

CIRCLE K {ASSISTANT MANAGER} 2017-2018

Develop and implement performance improvement programs.

Assist store management with recruitment and selection.

Control inventory and order new supplies.

Respond to all customer service issues and handle promptly.

COGECO CONNEXION {COMMISSION SALES ASSOCIATE} 2017-2018

Prompt client care of the necessities of clients comparatively as managing remote wireless approvals.

Sold hardware and prescribed things dependent on client needs.

Helped clients manage issues offered blueprints and client help.

Pursued client affiliations and exchanges, recording subtleties of requesting, grievances, besides, remarks, comparably as moves made.

ACADEMIC QULIFICATIONS

Diploma in Business Human Resources Management

St. Lawrence College, Kingston, Canada 2017-2019

High School

Nirman High School, Ahmedabad, India 2014-2016

CERTIFICATIONS

Gold Medalist

Avantika Essay Writing August, 2015

Bronze Medalist

National Cyber Olympiad March, 2014



Contact this candidate