Courtenay Hulme

**** ******* **

Lake Mary, FL **746

520-***-****

addiey@r.postjobfree.com

EXPERIENCE

Outback Steakhouse, Altamonte Springs, FL — Key

(Assistant Manager)/Headwait

January 2017 - March 2020

● Helped resolve issues with both guests and employees

● Maintained positive work ethic and commitment to providing excellent service to customers

● Completed inventory audits to identify losses and project future demand

● Handled cash and data entry at end of night sales reports Outback Steakhouse, Altamonte Springs, FL — Certified Classroom Trainer

January 2017 - February 2020

● Conducted classroom training for new employees

● Coached and mentored employees by delivering training and guidance

Outback Steakhouse, Jacksonville, FL — Bartender/Server May 2009 - December 2016

● Developed personal and emotional relationships with guests

● Demonstrated excellent communication skills

● Performed under pressure in a fast paced environment EDUCATION

Buena High School, Sierra Vista, AZ — Diploma

June 2008

Summary

Multi-talented Hospitality

worker with 10+ years of

experience in the customer

service industry. Qualified in

training and managing staff

in a respectful and efficient

manner. Recognized for

assessing customer needs

and developing solutions.

Very dependable and driven

with excellent leadership and

multitasking strengths.

References

Deborah Maine

Managing Partner

990 State Road 434

Altamonte Springs, FL 32746

407-***-****