RUDY RAMIREZ

**** ****** **.

Houston, TX *****

832-***-**** (Cell)

addiea@r.postjobfree.com

PROFESSIONAL EXPERIENCE

**/****-******* ******* *********** International

<Market Sales Manager>

Managing teams in the Houston Market, overseeing Management production,

Training, certifications, Online Courses, IPC’s. MAP’s and conflict resolution,

Recruiting, On-boarding, Market Incentives

11/2013-04/2018 Johnson Trent West & Taylor LLP

Administrative Assistant, work on pleadings and discovery and filing for trial cases

02/2012-10/30/2013 Brake Check

<Service Manager>

Customer Service, Sales, Marketing, Client Relations, Supervision, Telemarketing

7/2/2007-12/31/2010 Harlingen Family Dentistry

<Office Administrator/ Manager>

Member of Management Committee responsible for setting company policies. producing company data reports, meeting production and collection targets, maintain weekly and monthly target goals; act as liaison for patients and employees; ensure compliance of all certifications; handle requisition requests; handle any personnel issues and/or disputes; meet with medical providers to address any issues that they may have on a weekly basis

10/2005-Present Timeless Energy (Energy Brokerage Company); Houston, Texas

<Sales & Marketing Manager>

Market and sell energy contracts to commercial clients; business to business sales and marketing for energy providers

01/2005-09/2005 Spark Energy, Houston Texas

<Assistant Manager / Energy Consultant>

Sales and marketing of electricity for commercial business customers

04/2002-12/2004 Service Corporation International (SCI); Houston, Texas

<Sales Representative>

Sales and Marketing of pre-arranged insured funerals/cemetery property

01/1997-12/2001 RadiSys Corporation (formerly Texas Micro); Houston, Texas

<Technical Support Specialist>

Provide telephone technical support for company manufactured computer products; receive and respond to customer inquiries and complaints; troubleshoot, isolate and verify product failures and/or incompatibilities; perform product, software and firmware testing; serve as translator and involved in negotiations for sales to Latin countries (Argentina, Mexico, etc.); travel to Latin countries when necessary

EDUCATION 06/93 - 11/94

Microcomputer Technology Institute; Houston, Texas

Associates Degree in Computer Systems Technology

07/2018

Service Corporation International (SCI)

National Sales Manager Development Program (NSMDP)

CRM: Salesforce

CERTIFICATIONS RadiSys Corporation; Houston, Texas; SAP Training; AVATAR; Networking Technologies; Netware 4 Administration; Netware 4 Advanced Administration; Netware 4 Installation & Configuration; Netware TCP/IP Certifications; EQUITRAC; Telemate, Call Accounting TMI (32 bit) for Windows & Windows NT Platforms

SCI: Communications Certification, Beacon Software Implementation

SKILLS Bi-Lingual - Fluent in Spanish; MS Word, Excel, PowerPoint, Outlook, Internet Explorer

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