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Skills

Programming Languages - Java • SQL • C Language • C++ • HTML

* • CSS 3 • Oracle Database 10g at NIIT Mysore

Other Skills - Open Office • Responsive Design • Adobe Photoshop • Adobe Dreamweaver.

Professional Tools -

Ticketing tools: IHeat • Cloud Campaigns • PUBWORX Scheduling: • Agility HARMONY • DREAM • DreamMail • ET/SFMC

• Cheetah Digital

Monitoring and work on tools : • Sharepoint • Litmus • Return path

• Agility HARMONY • DREAM • DreamMail • ET/SFMC • Cheetah Digital • HUB SPOT • Selligent marketing cloud

File management Tool: • Core ftp & FileZilla (FTP)

Salesforce Marketing Cloud Tool

Email Studio

Journey Builder

Automation Studio

Content Builder

Mobile Studio

Cheetah Digital Tool:

Campaign setup

List work

Scheduling

HUBSPOT and Selligent marketing cloud tool :

Campaign setup

Vikrant.S.

Tryambake

Principal Campaign

Specialist

Vikrant.S.Tryambake

Mysore.

998-***-****

addi33@r.postjobfree.com

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PROFESSIONAL SUMMARY

Over all 8+ years of Experience, accompanied in Online Advertising Domain. 2+ years of hand-on experience in Salesforce Marketing cloud.

Proficient in Email Studio, Content Builder, Journey builder, Contact Builder, Automation Studio and conceptual knowledge on Command center.

Conversion of client provided PSD file to HTML file with Best email practice to overcome rendering issue providing cross browser compatibility.

Performing Internal and External Quality Test.

Gathering requirements from client, preparing Business requirement Documents and Blueprints.

Good People and Team management skills with ability to keep the team motivated and focused.

Willingness to work in a new environment.

Experience Theorem India Pvt Ltd / Principal Campaign Specialist April 2017 - PRESENT, Mysore, Karnataka, India.

Monitor team members participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed.

Manage the flow of day-to-day operations and create reports to update on the team’s progress.

Delegate tasks and set deadlines, Oversee day-to-day operation and Monitor team performance and report on metrics. Monitor team performance and report on metrics.

Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.

Supports team manager/lead and performs management duties when manager is absent or out of office.

Theorem India Pvt Ltd / Sr Campaign Specialist

April 2016 - April 2017, Mysore, Karnataka, India. Providing efficient and performing proactiveness work in the teams.

Works as Delivery Consultant to train the new resources and also besides performs Campaigns on daily basis.

Theorem India Pvt Ltd / Sr Campaign Management Specialist January 2014 - April 2016, Mysore, Karnataka, India. Managing the Teams to ensure there are no external errors which may affect in the client perspective.

On-boarded new projects and guided the new team members to provide quality and committed Campaign services to the clients. Theorem India Pvt Ltd / Campaign Management Specialist July 2011 - January 2014, Mysore, Karnataka, India. Completely responsible to setup campaigns for assigned clients and to make sure that the deployment occurs at correct time successfully and to track post deployment records of the campaigns.

Email Campaign Setup, Deploying of Online Campaigns and Working on Customer Records.

Working closely with both offshore and onshore team for the assigned account to develop effective mails / Newsletters. Conducting a quality check for the creative’s provided and edit as per client requirement and Reporting issues if any found in the creative to developers/production team and fixing those. Analyzing the creative’s and targeting lists by conducting a Pre - QA to provide the good quality of work. Make sure that the mailing takes place on correct date and time provided by end client. Reporting to client regarding the post deployment activities such as no. of mailing pushed, email delivered, click rates, pass along, opens and many more.

Frequent interaction with the end client and onshore team regarding how to develop the process.

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Education

Himalayan University, Itanagar, Papumpare, Naharlagun, Arunachal Pradesh. / Bachelor of Computer

Applications

2014 - 2016.

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ACHIEVEMENTS

Received many appreciations from Clients (on-shores) for Consistency & Dedication towards work

Constant upgrading the production team on errors encountered and planning strategies to avoid repetitive errors

Awarded as outstanding performer for unbroken 2 years. PERSONAL INFORMATION

Date of Birth : October 20 1988

Sex : Male

Nationality : Indian

Languages Known : English, Kannada and Hindi

DECLARATION

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Place: Mysore (Vikrant.S.Tryambake)

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