Deborah Hals

Bloomington, IN

574-***-****

addi1q@r.postjobfree.com

Summary Statement

Data, process, business systems and functional analyst

I have approximately twenty-five years as a senior programmer/ analyst, and then a further ten years experience as a dedicated systems analyst, on a variety of platforms and database, including Oracle/ SQL via TOAD and SQL Navigator tools, as well as QMF/ SPUFI query tools; relational db, IMS DB/ DC, VSAM and Adabas/ Natural. I have experience in every role of the development life-cycle, including Design and Documentation, formally both as a Technical Writer and Application Designer. Recently documented the Single-Signon (SSO) user access process and implementation for a large enterprise application. Sarbanes Oxley (SOx) experience at Boeing.

Senior experience in financial, healthcare and reporting environments. Experience with analytics and dashboards, KPIs and metrics. Strong expertise with MS Office suite tools, including SharePoint design and management, as a preferred document management repository/ tool. Exceptional communication skills with ability to exchange information utilizing a variety of media. Varied and deep experience with many software tools, COTS (Commercial-of-the-Shelf) vendor packages, across multiple technologies.

Current Applicable Skillsets -

·

·Intermediate skill in forms creation (Microsoft Office SharePoint and Adobe PDF) @Cigna.

·Advanced skill with Visio for flow charts or diagrams for business processes.

·Advanced skill with Microsoft Suite;

·Familiarity with data entry, manipulation, and correction in Microsoft Access@ Boeing, Cigna.

· Advanced ability to organize existing policies and procedures for review and analysis. Provide clear proposals for updates to same to accommodate reengineered business processes.

·Advanced ability to identify work processes that may be automated. Developed SharePoint automated workflow process for document review and approval. Define the benefits of proposed process changes and document same.

·Advanced ability to document, analyze and streamline business processes. Use standard MS Office tools for current and proposed business processes documentation.

·Build test plans for proposed changes and participate in quality assurance. Have supported, triaged and created scenarios applicable to all levels of testing.

IT PROFESSIONAL EXPERIENCE

Cigna Health Services Company — Senior Systems Analyst

2010 - - PRESENT

Information Technology analytical support for Facets Claims Adjudication backend application, and for McKesson Provider domain application. Trouble-shooting and triage for testing support; deep analytical skillset. Visio for diagramming and SharePoint for documentation management.

United Health Group — Senior Systems Analyst

2008 - - 2010

Analyst support for Ingenix Clearinghouse

Census Bureau — Senior Systems Analyst

2007 - - 2008

Analyst support for Census Bureau development and design

Clemson University — Senior Systems Analyst/ Technical Writer

2006 - - 2007

Documentation for the State of South Carolina, Medicare/ Medicaid system; Enterprise architecture process analysis and design support. SharePoint for document management. Visio for process diagramming.

Boeing — Senior Systems Analyst

2003 - - 2006

Analysis and documentation for CMMI level Attestation for IT Engineering. Lean and Cognos training. Visio for process diagramming. Sharepoint for document management.

Lockheed Martin/ Social Security Administration - Senior Systems Analyst

2004 2006

Analysis support for the SSA contract. Six Sigma/ Lean

Fidelity Investments - Senior Systems Analyst

2003- 2004

Analysis support for Benefits team.

Richardson Education Service Center Region 10 - Senior DB2 Programmer/ Analyst

2001-2003

Analysis support for public sector education services administration support for the Richardson school district. Heavy SQL.

Ajilon/ CSC/ ATT - Senior DB2 Programmer/ Analyst

2000 - 2001

Analysis support for Billing Aggregation system.

MCI - Senior Application Designer

1998 - 2000

Application design support for the telecommunications group.

State of Nevada - Senior Programmer/ Analyst

1996-1997

Application development support for the Child Welfare system.

Additional Past Employers include: Federal Reserve Bank of Dallas; JCPenney Life Insurance; General American Life Insurance; Westinghouse Corp; Procter & Gamble

References Upon Request - also at LinkedIn: https://www.linkedin.com/in/deborah-hals-2231301aa/

EDUCATION

University of North Texas, BA General Studies Cum Laude

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