Assistant Customer Service

REHAM HANNA

**** ********* ***, ********, **.

CELL:780-***-****.

***********@*****.***

Work Experience:

Sep. 2012 – Apr. 2016.

Pharmacy Assistant at Shoppers Drug Mart Meadowlark Mall.

Receive prescriptions and communicate required medications to pharmacist

Monitor medication stock and communicate with pharmacist when supplies are low

Assist pharmacist with drug preparation and stock inventory

Feb.2012 – Sep.2012.

Pharmacy Assistant at Shoppers Drug Mart Milbourn Mall.

Sep. 2004 – Dec. 2011.

Medical Representative at international pharmaceutical company.

Maintained positive relationships with clients in multi-physician practices and hospital groups to achieve maximum revenue reimbursement and retrieval

Hosts educational events to build relationships and educate key providers

Analyzed billing operations to recommend improvements to staff, physicians, and internal processors

Education:

1999- 2004

University of Veterinary Medicine ( International Veterinarian).

Additional Skills:

Expert knowledge of pharmacology

Expert customer service skills

Proficient Computer skills.

Strong written and oral communication skills

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