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Pharmacy Technician Customer Service

Location:
Anderson, SC
Posted:
May 30, 2020

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Resume:

Tanya Fisher

Lead Pharmacy Technician

Winston-Salem, NC 27101

addh9a@r.postjobfree.com

743-***-****

• To masterfully work excellent in the pharmacy business.

• To demonstrate my skills I learned in anatomy and physiology, Academic Strategies, Medical terminology, Pharmacology, Ethics, Electronics Medical Records Management, Human Resource Management and Psychology to Advance your Pharmacy Ratings. Authorized to work in the US for any employer

Work Experience

Packer/Picker

CPI STAFFING - Winston-Salem, NC

February 2019 to September 2019

Inspect merchandise on the assembly lines. Pick merchandise to collaborate with displays. Put retail displays together. Package displays to be ship to retail stores. Picker/Packer

Debbie's Staffing - Winston-Salem, NC

March 2018 to February 2019

Scan barcode to match the product with barcode, pack materials, scan,weigh and count products and materials, mark and label containers. Assemble packaging boxes and crates. Inspect packages for tears, cracks and dents. Prepare packaging for shipment and pulling inventory for orders. PCA Personal Care Assistant

Future Vision - Winston-Salem, NC

November 2017 to September 2018

I assist clients with bathing, showering, grooming, and other hygiene task. I prepared meals. I did light housekeeping. I help clients get dress. I run errands. I engage clients in activities like reading, talking, and playing games. I remind client to take medication. Personal Care Assistant

Reliance Healthcare - Winston-Salem, NC

November 2016 to September 2017

I help patients with bathing. I assist with clothing. I transfer patient to and from toilet. I prepare meals and open packages. I shampoo and hair care. I ambulation from room to room. I assist with oral care. I tidy and clean bathroom. I clean kitchen and wash dishes,empty trash. I do on-site laundry task. I make and change bed linen. I remind the patient to take medication. Lead Pharmacy Technician

CVS Pharmacy - Baltimore, MD

May 2003 to December 2015

Creates and close cash drawer numbers, run reports as required by policy, performs daily will call audits as well as assigned tasks as it pertains to opening and closing the outpatient pharmacy. 1. Performs data entry of prescriptions into pharmacy order entry system, quality assurance of prescriptions and assigned tasks as it pertains to prescription processing. 2. Accurately transmits claims to third parties, troubleshoots rejections, and follows up on prior authorizations, working knowledge of rejection codes. 3. Generates, sends and receives medication orders in the system, stock shelves, perform monthly expired medications, process monthly inventory, maintain proper order levels of medications as well as maintaining on hand quantities and returning overstocked items. 4. Accurately performs prescription drop off, prescription pick up, OTC transactions and other functions as it pertains to the POS system of the outpatient pharmacies. 5. Initiates error reporting, reinforces hazardous drug handling, chemotherapy medication safety and high alert medications and medication guide. Participates in store meetings, replenishing supply stock additional projects.

6. I handle multi phone lines up to 200-250 inbound and out bound phone call a day. 7. I have extraordinally customer service skills dealling with customers on the phone and face to face. 8. Oversee and train up to 10 pharmacy technician everyday. 9. Schedule all the employees on a daily basis.

10. Resolve all customers issues.

11. Work effectively in a team environment.

12. Handle multiple activities and deadlines in a busy environment. 13. Make outbound phone calls to patients, doctor office, and insurance companies to resolve issues. Pharmacy Technician

University of Maryland Medical Center - Baltimore, MD January 2008 to September 2010

1. I stock the shelves and verifies the the amount of product in the package matches the amount of product ordered.

2. I perform inventory counts on regular basis.

3. I. answered the telephone and provide customer service to physicians,nurses,and other hospital staff.

4. I filled and restock the PYXIS machine on a daily basis. 5. I filled and restock omincell machines daily.

Pharmacy Technician

Target - White Marsh, MD

February 2005 to November 2005

1. Performs data entry of prescription into pharmacy system. 2. Obtain/verifies all patients demographic information at the time of drop off. 3. Properly counts, package and labels medication for pharmacist review. Skills:

• Good communication and interpersonal skills.

• Ability to work with computers for data entry manipulation.

• Excel in fast-paced, multi-task environment.

• Practice team work within pharmacy department.

• Efficiently and effectively manage confidential employee/candidate information.

• Ability to prioritize.

• Ability to interact well with customers.

• Uses sound judgment.

• Strong attention to detail follows protocols or procedures precisely.

• Ability to answer the phone courteously.

Housekeeper and Laundry

Sheraton Hotel

May 1998 to December 2003

Clean and maintain 16+ rooms. Clean bathrooms. Fold clean fold linen,dust vaacuum rooms and hallways. Change dirty linen,make beds,deliver linen to the housekeepers. Education

Associate in Medical Practice Management

Testt College of Technology - Baltimore, MD

May 2011

High School Diploma in Business Administration

Fairmount High School - Baltimore, MD

July 1992

Skills

• Microsoft Excel,microsoft word,10 key calculator (10+ years)

• Home Care

• HHA

• Child Care

• Customer Service

• inventory

• Pharmacy

• compounding

• Billing

• Microsoft Office

• Microsoft Word

• Data Entry

• Typing

• Cash Handling

• Time Management

• Outlook

• Microsoft office, word,excel (4 years)

• Warehouse Associate

• Dementia Care (3 years)

• Merchandising (3 years)

• Retail Sales (10+ years)

• Security guard (8 years)

• Housekeeping (8 years)

• PCA

Certifications and Licenses

Registered Pharmacy Technician

July 2009 to Present

Driver's License



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