ALAN C. INGRAM

*** ******* **** ****** ****, GA *0297

770-***-**** Email: addgpb@r.postjobfree.com

SUPPLY CHAIN PROFESSIONAL

Logistics, Operations Supervision, Customer Service Well-rounded Logistics Professional with extensive international transportation experience and proven capability in both leadership and supporting roles. Key strengths include building and maintaining client and vendor relationships. Customer-focused individual with the highest level of dedication and commitment to task. Ocean & Air Transportation Import & Export Operations Export Compliance Rate negotiation ISO 9001 Compliance Documentation Business development Accounts Payable Accounts Receivable PROFESSIONAL EXPERIENCE

PILOT FREIGHT SERVICES, HAPEVILLE, GA, 2010-2019

Ocean Export Gateway Operations

• Responsible for all agent prealert documentation.

• Provide intensive customer service with email, telephone, and EDI communications

• Maintain excellent relationship with franchise operations.

• Coordinate shipments in accordance with franchise-dictated departure and arrival times

• Ensure franchises are aware of all ocean export documentation requirements JACOBSON COMPANIES, Des Moines, IA, 2008-2010

Logistics Coordinator / On Site Logistics Coordinator (C.R. Bard – Covington, GA)

Responsible for daily operations of assigned key accounts through understanding and managing customers’ logistic needs

Provide intensive customer service with assigned accounts through email, telephone, and EDI communications

Maintain excellent relationship with Truck Load and LTL carriers

Coordinate shipments in accordance with customer-dictated departure and arrival times

Ensure correct rates are assigned for each and every shipment MALLORY ALEXANDER INTERNATIONAL LOGISTICS, Atlanta, GA, 2007-2008 Ocean Export Representative

Responsible for daily operations of assigned ocean export accounts

Worked closely with customers, ocean carriers and other vendors to ensure international ocean shipments moved as scheduled

Produced accurate export documentation in compliance with U.S. government regulations

Negotiated market competitive transportation rates with various vendors

Performed accurate and timely monthly billing of all relevant export files

Supported other team members as needed

SERVICE BY AIR, Nashville, TN, 2006

Ocean Export Operations

Responsible for all ocean export operations including Sales, customer service, and day-to-day operations

Negotiated market competitive transportation rates with various vendors

Maintained knowledge of current export regulations controlled by US agencies and other governing authorities 1

ALAN C. INGRAM

670 Cynthia Lane Forest Park, GA 30297

770-***-**** Email: addgpb@r.postjobfree.com

TEAM WORLDWIDE, Nashville, TN, 2005-2006

Export Operations / Pricing Specialist

Responsible for all international ocean and air export operations, including customer service, documentation, rate negotiation, Accounting, and price quotations

Obtained all pricing for Export and Import Departments by maintaining constant communication between company agents, airlines and ocean carriers

Provided support to Sales Department by preparing pricing reports using MS Excel and MS Word

Maintained superior knowledge regarding US import pricing

Assisted in Import Department when needed

PILOT AIR FREIGHT, Nashville, TN, 2003-2005

International Operations Agent

Responsible for all import and export operation activities, including price quotations, rate negotiating, customs clearance

Handled international accounting for Nashville branch

Maintained records for TSA

Assisted on any sales calls where needed

Traced all domestic outbound freight

Provided Customer Service for all assigned key domestic accounts AGILITY LOGISTICS, Franklin, TN, 2003

Provided third party ocean logistics services

Responsible for ongoing rate negotiations with ocean carriers, including filing of service contracts and amendments

Maintained customer rate database for 100+ customers

Quoted market competitive rates to maintain current business and to obtain new business Career Note:

Additional experience as: Air Export Supervisor and Ocean Export Representative for Alexander International (2001-2002); Air Export Specialist III for Circle Int’l/Eagle Global Logistics (1998-2001); Foreign Trade Zone Coordinator and Shipping/Receiving Coordinator for Columbia Specialties (1995-1998); Co-Owner / Sales Representative for Office Supply Company (1994-1995) EDUCATION & CREDENTIALS

Bachelor of Science – Marketing

University of North Alabama, Florence, AL

Graduated 1990

Training & Development

Indirect Air Carrier Security Training Certification TECHNICAL SKILLS

MS Office (Word, Excel, PowerPoint, Outlook); AS/400 REFERENCES

Available upon request

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