Digital Business Analyst Analyst

SAI SRINIVAS K S

Address: ** **** ****, *******, *** - 3125, Tel: 044*******

Email: *******@*****.*** LinkedIn: https://www.linkedin.com/in/kssvaas/

Professional Summary

Highly motivated and full-time graduate student with 2+ years of work experience as a deployment analyst and as a junior change analyst. Demonstrated client satisfaction, worked with different teams and clients resulting in developing stronger relationships with stakeholders. Disciplined and focused on achieving targets and key performance indicators. Eager to build a career as a business analyst.

Education

Master of Information Systems 02/2019 – Current

Deakin University, Victoria, Australia

Major: Business Analytics

Bachelor of Technology 07/2013-04/2017

GITAM University, Hyderabad, India

Major: Computer Science and Engineering

Employment History

Digital Business Analyst [Intern] 04/2020 – Current

AI Australia, Melbourne, Australia

Designed and implemented a zero code Chatbot for AI Australia which is used via Microsoft Teams.

Performed Business Requirement Analysis and documented them as per the client requirements.

Associate Software Engineer [Deployment Analyst] 06/2017 – 01/2019

CGI Group, Chennai, India

Continuous deployment of Java, Mule and Weblogic on the Development, Test and Production environments.

Submitted POC and implemented OverOps tool to find out bugs in code for both Test and Production Environments.

Troubleshooting issues on Development, Test and Production Environments.

Conducted Roll back in case of failed deployments.

Performed uplifts for environments such as tomcat upgrade, Mule Upgrade.

Logged tickets on ITSM tools and resolved in a timely manner.

Documented project work and created ping-pong documents and shared with team members.

Got into deployment approval board calls and got changes approved by negotiating and satisfying clients why change is being implemented with an assessment of risks.

Prepared and provided a deployment plan and used during production deployments.

Convinced stake holders with respect to new changes with help of technical knowledge gained.

Achievements

Recognized by CGI with “Pat on The Back” for operating HPSM CAB Calls and getting into production deployment within no time.

Professional Memberships

Secretary - Deakin Graduate Business Society [DGBS] 07/2019 – Present

Deakin University, Melbourne, Australia

Suggested ideas and insights of the Society and encouraged members to participate in DGBS.

Interacted with employers and convinced in leveraging time with students to guide and provide insights about the Employment and business culture.

Voluntary Experience

Team Leader/Organizer – PRAMANA 08/2015 – 08/2016

GITAM University, Hyderabad, India

Organized and managed in setting up things required to run the Techno-cultural fest.

Formed a photography team and directed media and photography for fest.

Guided team members and assigned tasks to work on.

Committee Member – PRAMANA 08/2014 – 08/2015

GITAM University, Hyderabad, India

Volunteered in setting up things required to run Techno-cultural fest.

Interacted with students and gave insights about learnings from workshops and encouraged to attend and helping students with career development.

Referees

** References upon Requested

Contact this candidate