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Customer Service Front Desk

Fort Worth, TX, 76177
May 27, 2020

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Maurece Nelson

Fort Worth, TX *****


Authorized to work in the US for any employer

Work Experience

Substitute Teacher K-12

Fort Worth Independent School District - Fort Worth, TX September 2019 to Present

Travel to different schools and teaching Social Study Reading. ocial Study and Physical Education. And grading papers and teaching special education. I also handle at risk and trouble teens.

Direct Support Professional (DSP)

Social Vocational Services - Lakewood, CA

July 2013 to January 2019

I am unemployed

DSP (Direct Support Professional)

Social Vocational Services - Lakewood, CA

July 2013 to January 2019

• I supervised 8 to 10 adults with mild disabilities. I took them into the community grocery shopping and taught them how to prepare meals using recipes from nutritional cook books. also trained them to work at Walgreens, Home Goods.and H and H Nursery. They had to check outdates, clean floors and stock products

FedEx Delivery Driver

FedEx - Santa Ana, CA

October 1984 to August 2006

Handle administration at front desk and answered phones took messages. I also research packages any seas the computer for new address for undeliverable packages. Pick up and deliver of packages making on time deliveries. I trained new employees. I retired on2006. I am asset to any organization. I'm in the process of buying a house and I need to show full-time job. Education

Bachelor's in Business management

Vanguard University of Southern California - Costa Mesa, CA January 2004 to May 2009

Bachelor's in Business

2004 to 2009


• Disability

• Direct Support

• Word

• Customer Service

Certifications and Licenses


March 2017 to March 2019


July 2017 to July 2021

How to handle a crisis situation.Diffuse and calm a person to listen and follow directions. driver's license


Customer Service Skills — Familiar

August 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: e76ec1b912487d20b6f81e820f87ae94eed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have a vast training and knowledge of people skills. I pride myself on being able to get along and work with anybody. I have been a Pastor for 27 years.

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