Time Management, Customer Relationships, Organizational, Mechanical
Resume:
Mike Freeman
Experienced field service technician, labourer and supervisor. Extensive
experience with equipment oversight and troubleshooting, training new employees, maintaining customer relationships and selling products. 17628 6th Ave SW
Edmonton, AB T6W 2G6
****.**.*******@*****.***
EXPERIENCE
Volant Tubular Services, Edmonton — Field Service Tech OCTOBER 2007 - MARCH 2020
Training and supervising drilling crews on operations of Volant Casing Running Tool (CRT), conducting maintenance of CRTs, on-site field training, maintaining long-term customer relationships, running computer torque monitoring systems (WinCatt), working closely with director of field services, visiting potential clients to generate sales. Wests Sports Cards, Edmonton — Online Sports Card Sales 2007 - PRESENT
Initiated, developed, organized and maintained an online store with consistent presence on eBay. Attention to detail and timely exposure tripled monthly revenue.
gologo.ca, Edmonton — Account Manager
May 2016 - SEPTEMBER 2016
Manage and build a client base for promotional goods, generate new clients, maintain business relationships by providing superior customer service. Successfully increased new customers and monthly sales targets. EDUCATION
University of British Columbia, Okanagan — Bachelor’s of Business Administration
SEPTEMBER 2002 - JUNE 2006
Major in Marketing; minor in Finance. Successfully wrote a business plan to launch Players Choice Sports Cards in Kelowna, B.C., open since 2005. PROJECTS
Shell Trials — Offshore Drilling Trials, Gulf of Mexico Twice selected as a member of a 5-man crew to present and train drilling crews on applications and safety features of Volant’s CRT. SKILLS
Leadership, training and
development
Strong communication and
customer relationship skills
Time management and
organization skills
Handyman: carpentry,
grounds, mechanical
ACCOMPLISHMENTS
Company growth: Developed
customer relationships to help
Volant grow from 4 to 17 techs
Recognition: Most requested
field technician due to tenure,
strong client relationships
Training: Successfully trained
rig managers and drillers to
run specialized equipment
worldwide
Professional Development:
Suncor Safety Leadership
Training
CERTIFICATIONS
First Aid: Standard First Aid
CPR:CPR Level C
Licence: Alberta Class 5
H2S: H2S Alive
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