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Technical Solutions Lead & Line Manager

Makati, Philippines
May 28, 2020

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Jan ****



Technical Solutions Lead & Line Manager

(Data Consulting and BI Analytics Team)

Lingaro Philippines Inc., Makati, Philippines

• Reporting to Country Head & accountable for 2 SLMs/PMs and their teams

• Set up from scratch and leading a team of 15 Big Data and front-end consultants delivering BI & Analytics solutions for major global players

• Financials management - responsible for Data Consulting and Business Intelligence Services Philippines from billability and budget perspectives

• Employee shift, goal, performance and compensation management & review

• Driving digital initiatives within BI and Analytics in APAC region

• Design and coordinate company policies and procedures on country level

• Statement of Work production for BI & Analytics

• Building Analytics Roadmaps for large local conglomerates

• Managing C-Level/Director stakeholder relationships & escalations

• Leading projects involving Power BI & Azure AS consultants according

to Agile (SCRUM) principles

• Project scoping, estimation, recruitment and deployment

• Being a technology champion for Cloud and Analytics domains

• Leading Analytics workshops for MS Philippines HQ

Feb 2013


Jan 2019

Dec 2011

Feb 2013

Oct 2009

Dec 2011

Dec 2008

Oct 2009

Senior Information Management Consultant

(BI & Analytics Team)

Orsted, Malaysia(1yr), Poland/Denmark (5 years)

• Established BI support organization in Kuala Lumpur according to ITIL principles and set up Business Intelligence Portfolio

• External and internal Business Intelligence DevOps consultant workload management – 10-15 resources

• Change implementation and coordination

• Created and implemented ITIL based problem management process on company-wide level

• Service demand creation by acquiring new business areas for the solution

• Coordination of Incident, development & Continuous Service Improvement

• Induction and training of junior team members

BW / BI Consultant (Business Intelligence Team)

Capgemini, Poland & Germany

• Mentored 2 junior team members coming from Poland and Germany

• 3rd line BW/BI support for 3 production systems according to SLA/KPI

• Functional and technical development for 3 BI production servers

Development & Service Coordinator (BI Team)

Electrolux, various locations across Europe

• Led 4 waves of roll-out process in various European countries by analyzing, building solution and training business users migrating to SAP BW/BI on their local sites

• Served as a resolver, escalation point and link between technical experts, business users & senior management in EMEA region (13 countries)

• Led report end-to-end creation process in 7 countries

• Coordinated the ‘incident to change implementation’ process from end to end

• Dispersed team coordination (13 consultants, 3 countries)

SAP 1st/2nd line support

Bellville Rodair International, UK

2007 - 2009

University College London

MA in The Political Economy of Russia & E. Europe


2004 - 2007

University of Portsmouth

BA (Hons) International Trade with Languages


ITIL : Foundation, ITIL Service Design, ITIL Planning, Protection and Optimization, ITIL Operational Support and Analysis, Managing Across the Lifecycle - ITIL Expert (Axelos: 9980053625753679)

AGILE : Professional Scrum Master

DATA : Microsoft Azure AZ-900, 70-778: Analyzing and Visualizing Data with Microsoft Power BI, Celonis Process Mining Analyst

Business Warehouse & ERP : BW305. BW330, BW350. DBW73, BW362, HA300, HA330, BC400

Przemyslaw (Pshemeck) Ostrowski

Tel : +63-945*******

Based in : Makati

Nationality : Polish

13 years of experience in BI & Analytics management, support and implementation

Expertise in Cloud, Analytics and Data Warehousing

ITIL Expert (MALC), Azure, Process Mining (Celonis), Power BI and SCRUM certified


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