Profile
Oriented, organize and willing to be part of a successful corporation as a receptionist, or clerk.
Summary of Skills & Experience
Basic Office management
Excellent customer services
Bilingual English and Spanish
Data entry accurately into system
Type 45 wpm
PBX, 6-line System
Basic MS
Employment History
Westcor Land Title Insurance Co.; Maitland Office, FL 32751
Data Entry, September 8 2015 /June 16 2016
Account Department (Production)
Review and verification of policies and reports information for several states
Ensure the accuracy of the information provided by agents are accordingly with state requirement.
Manually keying policies data.
Friendly user of Citrix- Otis programs
Responsible for record-keeping of the policies already processed.
Account receivable (pulling checks and cash deposit entry).
Apple One-Univision, Orlando Florida
Receptionist, May 18 / June 8 2015
Answering, screening and forwarding any incoming phone call while providing basic information when needed.
Greet visitors and assure they log in their name and purpose of visit.
Inform employee of incoming visitors.
Classified Correspondence and deliver appropriately.
Schedule Fed Ex pick-ups by phone.
Register all incoming packages Fed Ex and UPS Packages in the log book.
Classified documents to be filed.
Classified the Winners Sheet daily.
Make sure the Participant sign the Winners Sheet, present an ID, and give them their prizes.
Orientate the Participant that there is a waiting period of 30 days in order to participate again.
Triple S Insurance Agency, Guaynabo, PR
Receptionist/Clerk 2003 to 2014
Attend to incoming phone calls on a 6-line Northern Telecom Meridian M2250 switchboard.
Facilitated customer and agent visits.
Correspond with financial institutions for policy management.
Classified newly received and returned correspondence.
Greet visitors and inform the employee of their arrival.
Ocaso Insurance Agency, Hato Rey PR
Typist 1996/2003
Typing commercial, and auto policies.
Data entry
Attend filling room
Verified generated Certificate of Insurance docs.
Attend the Reception when needed.
Issued Fidelity Bonds
Stella Royo Mechandising, Corp.; Hato Rey, P.R.
Receptionist 1984/1987
Attend to incoming/outgoing calls.
Greet visitors and inform the employee of their arrival.
Typing invoices with carbon copies
Send orders and other request through telefax.
Classified documents to be filed.
Education and Training
1982/1983 American Educational College, Carolina, P.R.
Medical Secretarial Science -9 month course (40 credits) Graduated (Certification)
Graduated- 1981 Passaic High School, NJ