REBECCA PETERSON
Modesto, CA **355
Phone: 209-***-****
E-Mail: addfsc@r.postjobfree.com
Professional Summary
Driven Senior Branch Manager with 20-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Results-oriented self-motivator with over 20 years in sales and branch management, loan management and general bank operations. Excellent interpersonal skills.
Skills
Staff management
Relationship building and management
Business development
Human resources knowledge
Revenue generation
Strong verbal communication
Bookkeeping
Records review
Reporting
Training and mentoring
Networking
Microsoft Office
Cash handling expertise
Business development expertise
Process and procedure development
Work History
January 1985 to July 2004
AMERICAN GENERAL FINANCE INC Modesto, CA
Senior Branch Manager
• Prepares financial statements and analysis for branch
• Manages and supervises department employees; responsible for day-to-day supervision and leadership
• Maintain and oversee all banking procedures and processes
• Recruiting, vetting, interviewing, and hiring new employees
• Overseeing approvals of loans, lines of credit, and other fiscal plans
• Assisting with customer service and satisfaction
• Marketing branch within community to attract business
• Record and research all financial information for analysis
• Oversee budget reports, preparation of budgets, and analysis of budgets
• Documents and interprets complicated financial information for clients
• Advises on procedure and financial management as well as developing policies
• Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance
• Forecasts and plans according to fiscal needs
• Growing branch number of accounts
Education
June 1984 THOMAS DOWNEY HIGH SCHOOL Modesto, CA
High School Diploma