Dana May Yang
***** ******** ** ****** ** ***** 913-***-**** **********@*****.***
Professional Summary
Customer service-oriented pharmacist with a strong dedication to deliver pharmacy-related courteous
services at all times
Current Board of Pharmacy licensure in the state of North Carolina and Minnesota
Confident and flexible in quickly mastering new pharmaceutical updates and information system updates
Empathetic and intuitive during patient interactions and adept at building trust and strong patient relations
Exceptional patient care and interaction and telephone etiquette
Pharmacy Automation (ScriptPro, Talyst, TUG)
Strong decision making ability, independent individual, committed to quality assurance, and motivated self-learner
Medication Inventory Management; Pharmaceutical calculations, HIPAA trained
Education/Training
Doctor of Pharmacy, MCPHS University, Worcester, MA May 2014
BA, Biology and Chemistry, University of Missouri-Kansas City, Kansas City, MO cum laude May 2011
License/Certification
Minnesota Board of Pharmacy: License Number 123669 March 2018
North Carolina Board of Pharmacy: License Number 24469 July 2014
CPR Certified Current till 3/2021
Certified Immunizer June 2013
Work Experience
Licensed Staff Pharmacist, CVS Pharmacy, Burnsville, MN 7/19-present
CVS Pharmacy, Rutherford College, NC 5/14-7/19
Engage customers with consultations of their medications, OTC products, or any other services they seek
Develop strong relationships with customers by meeting their needs through being accountable
Team Leader in assisting with regulations of the pharmacy, policies, and standards
Ensure workflow flows smoothly with delegating responsibilities to promote a good daily pharmacy operation
Collaborate with other healthcare professionals to make sure patient’s medications are safe and accurate
Expert in insurance adjudication with a great problem solving skill
Immunizer Expert, DEA-222, Warehouse/Outside Vendor Ordering/Receiving, Returns, Inventory
Certified Pharmacy Technician, Medicine Shoppe Pharmacy, West St. Paul, MN 5/05-12/08
Answered telephone, received doctor’s calls; OTC consultation, data-entry and filling of prescriptions
Repackaged medications including unit-doses, cassettes, and inventory management
Ordered medications for pharmacy on a regular basis which entailed daily maintenance medications and narcotics DEA-222 Form
Filed state and federal record keeping for drugs and controlled substances
Volunteer/Community Service
Yang United Association, Hickory, NC 2016 to present
Chester Dental Free Dental Day, Chester, SC March 2016
Founder of The Nhia Chou Pa Lue Yang Scholarship Est. 2018
APhA's Annual Health Fair, Worcester, MA April 2013
Changing Diabetes Screening Day with APhA at DCU Center, Worcester, MA October 2012
Annual Health Fair with APhA at Saint Vincent Hospital, Worcester, MA Spring 2012
Southeast Asian Coalition Volunteer, Worcester, MA 9/11-12/11
Provided tutoring in writing, reading, and general study skills to Asian minorities
Pharmacy Volunteer, Kansas City (MO) Free Health Clinic 10/09-5/11
PTA Member, Fleetridge Elementary and Robinson Elementary, Kansas City, MO 2009-2011
Activities
APhA and ASA September 2011
Rho Chi Society March 2013
Honors
Dean's List Academic Achievement Spring & Summer 2012
Certificate, APhA for Professional Leadership Series 2011-2012