Customer Service Data Entry

BOURASS Hicham

A talented, ambitious and hardworking Profile individual, with broad skills experienced in customer service and receptionist, Furthermore, I am adept at handling multiple tasks on a daily basic competently, Working well under pressure. Communication; building strong relationships in order to deliver best results and customer reel enjoinment. Customer service – Receptionist

Customer service

Work Experience

Contact

Tourist Club

Sharjah Building

N 1201

(971-*********

******.*******@***.***

Skills

Microsoft office – Advanced

Received calls – Advanced

Welcoming – Advanced

Data Entry - Advanced

Photoshop – Intermediate

Front Page – Intermediate

languages

Arabic - Mother language

English - Average

French - Medium

One 2 One 2018 – Now

Khalifa University 2012 - 2014

Here is a brief description of some of my responsibilities.

• Ability to work independently

• Dependability and Professionalism

• Analysis, Evaluation and Reporting Situation

• Ability to Listen Closely to Customers

• Data Entry and Basic Computer Skills

• Creativity and Flexibility

Receptionist

Abu Dhabi Municipality 2017 – 2018

Adnoc Schools 2014 – 2017

Here is a brief description of my responsibilities.

• Strong technical receptionist and welcoming skills

• A brilliant communicator

• Exceptional time management

• Ability to Identify and Anticipate needs

• Mailing and Time Management Skills

• Control Data entry, and information’s security

• Clear Verbal Communication and Ability to Empathize

• Ability to Memorize Protocol and Guidelines

Call Center

Meditelcom 2008 – 2009

Here is a brief description of my responsibilities.

• Answer incoming calls and respond to customer’s emails

• Identify and escalate issues to supervisors

• Follow up customer calls where necessary

• Complete call logs and reports

Education

Hobbies

Jogging, hiking and cycling.

Painting and photography

Bachelor of Science human

Ouad Eddahab school – Tiflet

Computer and management

ETIG – Safrou

Computing management marketing

ISTIA – Khemisset

Business administration and accounting

IPIC - Tiflet

System and Network

ESTEP – Meknes

2002 - 2005

2005 - 2007

2005 - 2007

2007 – 2008

2015 – 2019

Contact this candidate