Engineer Network
Resume:
W O R K E X P E R I E N C E
Manage IT staff by recruiting, training and couching
employees, communicating job expectations and
appraising their performance
Escalation point of level 1 technical support
Meet with clients to discuss their evolving needs and to assess the quality of our company’s relationship with them.
IT Support Team Lead
Acceligent Solutions Inc July 2017 - present
Resolves customer issue on their UCaas service.
Run head to head testing on customers T1 or EFM circuits Troubleshooting (SIP PRI, ISDN PRI, MGCP and T1-POTS line network)
Teir-2 VoIP Support Engineer
Concentrix (Broadview Networks) Mar 2016 - July 2017 A W A R D S R E C E I V E D
Stellar Phil.
Network Engineer - Top
Performer (Sept 2013)
Netgear
IT Support -
Spirit to Serve Award (Jan 2011)
https://www.linkedin.com/in/jo
seph-benjamin-mauricio-
501941a1/
*********@*****.***
C O N T A C T M E A T
S K I L L S S U M M A R Y
Networking Route and Switch
Networking - Wireless
Cybersecurity
Telephony - VoIP
Management
Project Management
I T S U P P O R T T E A M L E A D & C Y B E R S E C U R I T Y E N T H U S I A S T
JOSEPH BENJAMIN B.
MAURICIO
P E R S O N A L P R O F I L E
I am an IT support team lead with holistic knowledge on Network Routing & Switching,Telephony (VoIP),Wireless,Cybersecurity. I am also experienced in project management.
Netgear
IT Support -
Monthly Performance Award (March 2009)
Netgear
IT Support -
Monthly Performance Award (Jan 2009)
Netgear
IT Support -
Monthly Performance Award (Oct 2009)
Netgear
IT Support -
SMonthly Performance Award (Nov 2009)
Conduct day-to-day check and maintenance on network devices.
Troubleshoot and resolves company's network issue
Create on design and secure the network infrastructure of the company.
Help creating hardening policies for network
infrastructure
Network Engineer
Stellar Philippines Jan 2013 - Feb 2016
Monitor the network using network monitoring tools Troubleshoot and resolve open ticket
Manage active directory users and group
Deploy desktop and voip phone on the production
IT Support
Stellar Philippines Mar 2011 - July 2013
C E R T I F I C A T I O N S
Cybersecurity Essentials - May 2020
Introduction to Cybersecurity - May 2020
101 Critical Infrastructure Protection Public Version - April 2020 Cryptocurrency for Law Enforcement Public Version - April 2020 Cyber Supply Chain Management Public Version - April 2020 ICSI CNSS Certified NetworkSecurity Specialist - April 2020 Black Belt Meraki Presales - March 2020
Black Belt Meraki Support - March 2020
NSE 1 Network Security Associate - April 2020
NSE 2 Network Security Associate - April 2020
CCNA Cisco Network Associate - July 2011
E D U C A T I O N A L H I S T O R Y
AMA Computer Learning Center
Computer System Design Programming Jan 2004 -Oct 2005 AMA College
Bachelor of Science in Computer Science Jan 2002 - Dec 2003 T R A I N I N G S
CCNP (Route,Switch, Tshoot)
SolarWinds
Aruba Network
Nutanix
Fortinet
Cylance
Digital Guardian
Tenable
Palo Alto
R E F E R E N C E
Gaius Maner (Stellar Network
Engineer Team Lead)
Edward Binalla (Telus IT Engineer)
Leslie Calinisan (Technician Unison
Computer System)
Contact this candidate