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Customer Service Representative

Location:
Baguio, Benguet, Philippines
Posted:
May 26, 2020

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Resume:

CURRICULUM VITAE

Erika Mae M. Garcia

Address: *** ***** ******* ****, ****** City

Mobile: +63-95-106-**-**

Email: addfa2@r.postjobfree.com

PROFESSIONAL EXPERIENCE

July 2018 to present ONLINE TUTOR FOR CHINESE STUDENTS

ACADSOC/ALICEABC

Homebased

Baguio City

Teaches students from 3 to 12 years old

Help students to become more confident with the English language

Assists QA’s in evaluating teacher’s teaching style for better quality of classes.

Handles first class

Teaches Phonics and basic English vocabulary

Handles all levels (starter, intermediate, advance)

July 2017 to present ONLINE TUTOR FOR CHINESE STUDENTS

EHAILOU

Homebased

Baguio City

Teaches students of all ages.

Handles first class.

Teaches, Phonics, Daily English and basic Business English

Handles all levels (starter, intermediate, advance)

July 2017 to May 2018 ONLINE TUTOR FOR CHINESE STUDENTS

YEL Online Tutorials

Baguio City

Taught students from 3 to 16 years old

Handled all levels (starter, intermediate, advance)

June 2015 to July 2017 ONLINE TUTOR FOR CHINESE STUDENTS

TAL (Lewaijiao)

Baguio City

Taught students from 3 to 12 years old

Handled all levels (starter, intermediate, advance)

May 2014 to December 2014 CUSTOMER SERVICE REPRESENTATIVE

CAPITAL ONE BANK (USA BANK)

Baguio City

Handled calls for Credit card concerns

Processed Credit card payment

June, 2010 to July, 2011 SALES STAFF/CASHIER

PENSHOPPE/OXYGEN (GOLDEN ABC)

Quezon City, Metro Manila

EDUCATION

June 2011 to March 2013 STI Novaliches, Quezon City, Metro Manila

Travel and Tourism Services

June 2006 to March 2010 Saint Louis University, Baguio City

(TERTIARY) Bachelor of Arts in Communication

June 2002 to June 2006 Saint Louis High School, Pacdal, Baguio City

(SECONDARY)

Completed: 2006 Mabini Elementary School Baguio City

(PRIMARY)

SKILLS/QUALIFICATIONS

Hard working individual

Good interpersonal and communication skills

Passionate and energetic

Excellent background in teaching the basics of English grammar as well as developing the reading, writing, and speaking abilities of the students

Knowledge in the use of Microsoft Word, PowerPoint and Excel

Ability to develop rapport with people of all cultures and ages

Quick learner

Responsible

Has initiative

PERSONAL INFORMATION

Birthdate: May 21, 1990

Birthplace: Philippines

Civil Status: Single

Height: 5 feet 2 inches (5’2)



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