Administrative Assistant Customer Service

Anmoldeep Kaur

*** ******** ****, ********, ** L*Y 4Y9

Tel: 647-***-**** Email: ************@*****.***

OFFICE ADMINISTRATION / OFFICE ASSISSTANT / SECRETATORY

Performance driven Professional with almost two years experience in providing administrative and client support services in a fast paced work environment. Strong organizational and communication skills, ability to multi task, prioritize workload and advanced understanding of customer needs.

SKILLS SUMMARY

Progressive experience of almost 2 years in a busy ophthalmic clinic to provide support and care to the patients.

2 years sales and customer service experience in Retail Industry.

Experience in Configuration, Installation, Trouble Shooting complex problems, Backup & Recovery, leadership, decision making, organizational, interpersonal, analytical, and problem resolution skills.

Excellent computer skills; proficient in Microsoft Office Suite.

Quality focused with strong interpersonal skills and Solid multitasking skills.

Excellent verbal and written communication skills.

Languages:

Proficient in English, Punjabi, Hindi and Urdu.

ADMINISTRATIVE EXPERIENCE

Administrative Assistant Jan 2019 - Present

Ophthalmic Consultant Centres, Mississauga

Doing administrative and clerical tasks (such as scanning or printing)

Preparing and editing letters, reports, memos, and emails

Running errands to the post office or supply store

Arranging meetings, appointments, and executive travel

Answering phone calls and taking messages

CUSTOMER SERVICE EXPERIENCE

Sales and Customer Service Representative Jan 2018 – Dec 2018

Elegant Optical Store, Brampton

Provided the best products and services for each customer while resolving issues in an efficient, accurate and friendly manner.

Handled customer-related issues while maintaining strong customer service.

Applied company operating processes and procedures in preparing sales invoices, scheduling employees, maintaining supply inventory and creating daily reconciliation sheets.

Anmoldeep Kaur Page 2

Tel: 647-***-**** Email: ************@*****.***

Data Analyst Sept 2018 - Dec 2018

Brillion Media, Brampton

Translating numbers into meaningful facts for business to help them make better business decisions.

Dealing with sales figure, market research, logistics, and or transportation costs, among other things.

Strategizing on how to solve expensive problems.

Providing expertise on data storage structures, data mining, and data cleansing.

Adhering to guidelines about keeping data confidential.

EDUCATION

Cloud Computing For Big data May 2017 – Dec 2018

Lambton College of Technology and Advanced Learning - Toronto, Ontario

References will be available upon request.

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