Dylan D’Souza

Jersey City, NJ ***** addei4@r.postjobfree.com 551-***-**** LinkedIn GitHub

EDUCATION

Pace University, Seidenberg School of Computer Science and Information Systems New York, NY

Master of Science (MS) in Telecommunication Systems and Networks GPA: 3.83 May 2020

University of Mumbai, St. Francis Institute of Technology (SFIT) Mumbai, India

Bachelor of Engineering (BE) in Electronics and Telecommunications Engineering GPA: 3.41 Aug 2016

TECHNICAL SKILLS

Networking Protocols: HTTP, DNS, DHCP, HSRP, STP, SIP, SSH, OSPF, EIGRP, RIP, BGP, SMTP, SNMP, NAT, VLAN.

Virtualization/Cloud Tech: VMware, Jenkins, Dockers, Kubernetes, Puppet, Ansible, AWS- Route53, EC2, S3, Lambda

Cybersecurity: Penetration Testing

Operating System: Windows, Linux (Kali Linux, Ubuntu), iOS

Programming Languages: Python, MySql.

CERTIFICATION COURSES

Cisco, CCNA (Routing and Switching) ID - CSCO95372941 Jan 2020

Coursera, IT Security: Defense Against the Digital Dark Arts (Google) May 2020

Udemy, Ethical Hacking Cybersecurity: Attack & Defense Strategies (Red & Blue Team) April 2020

RST Forum, Red Hat Enterprise Linux -7 Jan 2018

EXPERIENCE

Intelenet Global Services. Maharashtra, India

Senior Technical Support Representative March 2018 – Aug 2018

Provided technical support to Barclay’s customers by answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.

Resolved technical issues concerning banking services to customers trouble using mobile and web banking applications and helped customers with complaints and questions and escalated the issues as needed.

Weber Leads Services PVT LTD. Mumbai, Maharashtra, India

Network Support Engineer Jan 2017 – Dec 2017

Monitored and maintained a computer network system by setting up the LAN connections in the office and maintained all ports.

Troubleshot the local area network to resolve any connectivity issues, ensuring smooth business operations.

Conducted installation and upgrades of software and hardware, as needed, maintaining up to date technology for the business.

ACADEMIC PROJECTS

MACOS: Building Product Categories for Mock Amazon Customer Order System Dec 2019

Web Development Application

Supported on running a SQL query of large database (72 Million Orders) of Amazon Database on Windows Server 2012 in CISCO lab.

Writing shell scripts to run SQL query where results of the query has been published in a data file.

Created and Configured LAN/WAN/VLAN, MPLS on Cisco Packet Tracer.

Virtual Network Design for Corporate Organization using Cisco Packet Tracer Nov 2018

Designed and implemented virtual network for multi-location organization using OSPF as a routing protocol

Implemented Spanning-Tree Protocol (STP), Frame Relay, HSRP, VLANs, BPDU guard, access-list (firewall).

Study of Cloud Service Provider using AWS Management Console Sept 2019

Launched the Linux and Windows system using Amazon Elastic Compute Cloud service (Amazon EC2), created an isolated network using an Amazon Virtual Private Network, and created Virtual Private Cloud with Public and Private Subnets.

Created a Cloud Storage Bucket using Amazon Simple Storage Service (Amazon S3), created a Web Server and an Amazon RDS Database.

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