M. Vignesh

+91-908*******

Email:- addegx@r.postjobfree.com

OBJECTIVE:

Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

WORKING EXPERIENCE:

Now Working at Mahindra Integrated Business Solutions as Remote Engineer from Sep 2016. Client: MAHINDRA & MAHINDRA, MAHINDRA Research Valley, Chennai. Worked at MAHINDRA LOGISOFT as Jr TIM engineer from July 2011 to July 2013. Client: MAHINDRA & MAHINDRA, MAHINDRA Research Valley, Chennai. Worked at CMS INFO SYSTEMS PVT LTD as desktop support engineer from April 2010 to July 2011. Client: EID PARRY GROUP'S, Chennai

TECHNICAL SUPPORT SKILLS:

Operating Systems:Windows XP, Win7, Windows 8, Windows 10 and Linux different distributions.

Applications:Office 365 applications, Power BI, InfoPath designer 2013 and Microsoft Flow ROLES & RESPONSIBILITIES:

● Installing, Configuring & Trouble shooting of Windows operating systems and all the supporting software’s.

● Installing and configuring Windows OS (windows 7 & 10).

● Configuring and troubleshooting the cloud mailbox to the users.

● Providing printer & scanner access to the customer.

● Desktop and laptops Troubleshooting through remote.

● WorkStation, Desktop and Laptop hardware troubleshooting.

● Providing the first level troubleshooting in networks.

● I have worked as in charge for OS Migration from Windows 7 to Windows 10 and Office 365 Client migration.

● User ID creation & password reset

● Mailbox creation and OCS activation and assigning to users to group.

● Ensure the tickets to be close based on SLA.

PROJECT:

Worked on Automation of IT Requests Project to increase the Productivity and automate the Customer requests using the Microsoft Flow application. Worked on Attendance Management Project as a software testing trainee EDUCATIONAL QUALIFICATION:

Hardware and networking from Thiagarajar polytechnic college, Salem. Graduation BE, CSE from Anna University With 70 %. 12th from vidhya mandir higher Secondary school with 89%. 10th from Government boys’ higher secondary school, Attayampatty with 87%. PERSONAL DETAILS:

Parents name : P. Manokaran, M. Maragadham.

Date of Birth : 06/09/1989

Marital status : Married

DECLARATION:

I declare that the above facts given by me are true to the best of my knowledge and belief.

Date M. Vignesh

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