Kaylin Anger Phone: 705-***-****
Address: ** ******** ****
Email: adde4x@r.postjobfree.com
Experience Montanas BBQ & BAR
Head Bartender
JULY 2017 - PRESENT
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Created signature cocktails to complement seasonal menu changes and drive bar revenue.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Managed intoxicated guests and followed alcohol awareness procedures. Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
Harveys & Swiss Chalet
Manager
MARCH 2015 - JUNE 2017
Led employee performance reviews and discussed improvement strategies with each team member.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Oversaw personnel recruitment, performance and scheduling. Maintained open and professional team relationships to quickly identify and resolve issues.
Greeted and assisted all customers daily in high-traffic retailer. Trained current employees on additional job positions to maintain coverage of roles at all times.
Education Chippewa Secondary School JUNE 2013
Created using Resumonk - Online Resume Builder
High School Diploma
Skills Sanitation
Sharp memory
Accommodating diverse clientele
Inventory control
Outstanding customer service
Suggestive selling
Issue and conflict resolution
Administrative support
First Aid/CPR
Certifications Smart Serve Certified
Food Handlers Certificate
Created using Resumonk - Online Resume Builder