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Manager Front Office

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
May 25, 2020

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Grace Medico Qadir

Yellow building Electra road Abu-Dhabi, UAE


Visa Status: Visit Visa

To seek challenging career in a fast place organization where my experience commensurate together with my creative approach with can contribute to its long term goals there by helping to strength my professional skills. I acquired throughout my career.

Bachelor of Science in Hotel and Restaurant Management Saint Ferdinand College (2009-2013)

Centro, Iligan, 3328, Isabela, Philippines

- Computer Literate

- Customer Service

- Communicating Skills in English

- Team Player

Chapati Street Restaurant

Branch: Abu Dhabi, UAE

Position: Cashier

Date: 2015 up to 2017

Duties and Responsibilities:

Greets all customers politely when they enter the restaurant.

Records customer orders

Transfers orders to the kitchen to ensure their preparation.

Monitors orders and ensures their prompt delivery.

Helps package food in boxes and bags.

Up-sells in-store promotions, when applicable.

Listens to and resolves customer complaints, suggestions, and inquiries.

Tallies orders served and amount of cash received.

Handles bank transactions for the restaurant.

Inventories supplies and goods with supervising manager, when necessary.

Takes money from customers and provides correct change.

Processes credit card and debit card transactions.

Keeps track of a cash drawer and ensures it is balanced at the end of the shift.

Super Value Incorporated

Branch: Cauyan City Isabela, Philippines

Position: Cashier

Date: 2013 up to 2015

Duties and Responsibilities:

Handle cash, credit or check transactions with customers

Scan goods and collect payments

Ensure pricing is correct

Issue change, receipts, refunds, or tickets

Redeem stamps and coupons

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Make sales referrals, cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Bag items carefully

Greet customers when entering or leaving establishment

Maintain clean and tidy checkout areas

Keep reports of transactions

Process returns and check to see if items are damaged

Answer customers' questions and get a manager if answer doesn't solve the issue

Bag, box or wrap packages

Pleasantly deal with customers to ensure satisfaction Astoria Plaza Hotel

Branch: Ortigas Business District,

Pasig City Philippines

Position: Housekeeping

Date: 2011 up to 2013

Duties and Responsibilities:

Be responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms.

Be responsible for hotel linen and check its movement and distribution to room attendants.

Keep an inventory of all housekeeping supplies and check it regularly.

Provide front office list of ready rooms for allotment to guests.

Organize flower arrangements

Jollibee Foods Corporation

Branch: Ilagan, Isabela

Position: Service Crew

Date: 2009 up to 2011

Duties and Responsibilities:

Take orders from customers and present them as requested.

Process bills for the customer and also issue them receipts.

Help with outdoor delivery or with food preparation at the kitchen, depending on what is required at any particular time.

Pack foods ordered by customers and serve them in the most efficient manner.

Set the table in an orderly manner before customers show up.

Get tables cleaned once customers are through with their dining.

Provide helpful answers to queries or questions proffered by customers.

Furnish customers with helpful information regarding service time and special deal offers.


References will be provided on request


I hereby declare that the above particulars furnished by me are true and correct to the best of my knowledge and belief.


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