ADEEL RAUF
House # ITC-***, Street # **, Mohalla Afzal abad, Central Jail area, Haripur.
032******** ************@*****.***
** ********* **** - ** ********* 2025
** ********* **** - ** **** 2021
20 September 2014 - 20 March 2020
09 April 2009 - 14 April 2014
17 October 2007 - 08 April 2009
03 April 2007 - 07 October 2007
16 August 2006 - 25 March 2007
Objective
I seek challenging opportunities where I can fully utilize my skills in customer service, logistics coordination, sales, and security operations, gained through diverse roles, to drive organizational success. Experience
Talabat Qatar
Sales Coordinator
Configure systems for new restaurant partners, including menu uploads, pricing setup, and training on the Talabat platform to ensure seamless integration and quick launch.Collect, document, and file restaurant contracts, amendments, and related sales data; monitor closed or inactive restaurants to update records and minimize revenue gaps.
MARs BPO Call Center
Customer Sales Representative
Conducted outbound calls as CSR to sell solar panels and generate daily leads in the USA, achieving an average of 20+ leads per shift.
Managed night shift operations at the dialer, listening to calls from the USA and converting prospects into customers.
Maintained accurate sales records and collaborated with team to meet monthly sales targets. Arkan Security Management, DUBAI (UAE)
Security Guard / CCTV Operator/Acting Supervisor
Worked as a Security Guard/CCTV Operator/Acting Supervisor in Dubai at various locations: TECOM (Dubai Media City, Internet City, Outsource Zone, Academic City, Studio City, Knowledge Village, Design District, International City, CNN, BBC, Thomson Reuters, D3 Security Control Room + CCTV operator). EMAAR (Dubai Mall patrolling, Marina Walk, Marina Mall, Pier 7 night clubs & bars, Park Island, Marina Promenade + CCTV/Control Room operator).
DUBAI INTERNATIONAL FINANCIAL CENTRE (Truck Tunnel traffic loading/unloading parking control via software, Gate Village receptions).
DAMAC PROPERTIES (Supervisor reliever at Lagovista Towers, Crescent & Lakeside Towers A-D, managing receptions, parking, and patrolling).
ATLANTIS HOTEL (Standing duty day & night inside/outside with World Security). JUMEIRA BEACH RESIDENCE (Reliever duties across Murjan, Sadaf, Shams, Rimal, Bahar & Amwaj sectors, including receptions and patrolling).
NESCOM, PMO
Office Assistant/Computer Operator
Performed typing, file management, and document control; maintained duty rosters and payroll for substitute teachers.
Managed student admissions, fee deductions, and disciplinary conduct cards under Headmistress supervision. Coordinated bus arrangements and ensured classroom/office cleanliness. Airports Security Force (ASF)
Cashier
Handled cash distribution exceeding 1 crore PKR monthly from State Bank to ASF staff across Pakistan airports.
Managed payroll, welfare funds, and TA/DA bills; arranged airtickets for Chief Security Officer visits. General Head Quarters, Pakistan Army
Assistant Security Supervisor (MI)
Conducted X-Ray checks and CCTV monitoring for security clearance of vehicles and visitors at GHQ. Pakistan Army
Soldier
Performed patrolling guard duties and clerical tasks at EME Centre Quetta. 2007
2004
2002
2005
2006
Education
Hazara University
Bechlor in Arts
B
National College of Information Technology
FSC in Computer Science
D
Hazara Public School
Secondary School Certificate
B
ENIAC School of Technology
Diploma in Information Technology
A
Khyber Institute of Professional Skills
Spoken English Course
A
Skills
Customer Service
Time Management
CCTV and Security Operations
Data Entry and Record Keeping
Cash Handling and Financial Administration:
Multitasking
Sales and Lead Generation