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Pharmacy Customer

Location:
Calgary, AB, Canada
Posted:
May 22, 2020

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Resume:

HALA SHOKRY

Calgary – 437-***-**** – adddrq@r.postjobfree.com

Highly adaptable pharmacist delivering medical assistance and support to patients in busy, pharmacy environment. Seasoned Clinical Pharmacist adept at providing evidence-based recommendations to physicians. Proficient in reporting, documentation and compliance guidelines. Focused on maintaining current knowledge of therapeutic options. Knowledgeable about planning medication interventions, caring for patients and optimizing therapy choices. Expertise in dosages and customization of care plans. Work Experience:

Relief pharmacist

February 2020 – till now

Educated patients on possible drug interactions, potential side effects and optimal methods of administration.

Processed over 400 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.

Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.

Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.

Recommended OTC devices or medication options to help mitigate individual symptoms.

Verified safety and accuracy of physician orders.

Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.

Evaluated pertinent laboratory data, including drug-drug and drug-nutrient interactions.

Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.

Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.

Pharmacy Intern OCP PACE

Pharm assist pharmacy, Richmond Hill, ON

Nov 2019 – Dec 2019

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.

Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Ordered medicines daily to ensure compliance with demands and needs.

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Pharmacy Student (Volunteering)

Shoppers Drug Mart, Richmond Hill, ON

Sep 2019 – Oct 2019

Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.

Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.

Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

Supported pharmacists with day-to-day activities and pharmacy office management functions.

Completed cash register transactions by handling credit and cash payments using pharmacy register system.

Pharmacy assistant

York care Pharmacy, Richmond Hill, ON

Nov 2018 – Jun 2019

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Stocked, labeled and inventoried medication to keep accurate records.

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Counted, measured and compounded medications following standard procedures. Education:

Registered Pharmacist with Alberta College of Pharmacy Licensee number 16381

Post Graduate Diploma in Clinical Pharmacy.

Bachelor Degree in Pharmaceutical sciences.

References are furnished upon request



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