Customer Service Graphic Designer

CHRISTOPHER MARTIN

*** ***** ***** ** #*** CORAL SPRINGS FL 33071

Contact: 954-***-**** - adddkc@r.postjobfree.com Professional Summary

Passionate, professional leader with 11+ years of leadership experience seeking career development. A strong team player recognized for delivering outstanding results. Recognitions for motivating and developing peers into strong leaders while driving myself and team to amazing results. An impeccable and professional image in the work environment, resilient and adoptable. Recognitions for consistently reducing inventory shortage 5 consecutive years with a minimum of 33.8% improvement. interpersonal Skills

*Ability to handle difficult situation with diplomacy and perceive situations accurately

*Ability to utilize and operate all necessary tools to perform the job

*Fair leader, Critical thinker, Active listener

*Amazing communication skills, communicates effectively both written and verbally

*Execute assigned responsibilities in difficult situations, work well under pressure

*Amazing customer service representative, addresses customer concern easily in a timely manner

*Maintain a fair and consistent set of standards using great judgement and discretion

*Microsoft, Power Point, Spreadsheet, Quicken, Graphic designer

* Strong Leader

Work Experience

Ikea: Risk & Compliance Co-Worker June 18th, 2019 to Current Job Duties: Customer service, conducting safety walk daily, complete daily, weekly & monthly audits, Addresses emergency situations, Fire alarm test,, Key control, Equipment control, CCTV surveillance, Exterior surveillance, Completing IRS security incident reports, Monitor CASY system, cash lanes surveillance, internal/ External investigations, returns and recovery checks.

Target Corporation: Executive Asset Prevention Manager (2011 - 2018) Job Duties: Customer service, Leading a large team, Setting daily task for the team, providing amazing customer service, internal and external investigations, monitoring CCTV, Training and developing team members, Conducting daily meetings, Driving a strong safety culture, Key Log Control, Equipment control, creating action plans and commitment to control shortage, weekly Fire alarm test, monthly fire exits test, monitoring sales performance, delivering daily assignments to my team. Quarterly performance review. Burlington Coat Factory: Loss Prevention Lead (2014 – 2011) Job Duties: conducting daily huddles, Key Log Control, Equipment control, creating action plans and commitment to minimize shortage, weekly Fire alarm test, monthly fire exits test, monitoring CCTV, Training and developing team members, conducting daily meetings, Driving a strong safety culture, providing amazing customer service, internal and external investigations. Education:

Basseterre Senior High School (ST.KITTS W.I) 1986-1989 (Graduate) Subjects Passed: Mathematics, English, History, Science, Technical Drawing and Social Studies University of the West Indies (UWI Crave Hill Barbados) 1990-1994

(Bachelor of Accounting) Business Account management Additional Studies: Computer Programming, Computer Repairs, Music Production engineering Hobby: Professional Musician (Piano/Keyboards) Teaches Piano lessons, kids ages 5-17 years.