Arvada, CO *****
Metropolitan State College, Denver, Colorado
Bachelor of Science (May 2012)
Major: Computer Information Systems (Emphasis in computer network administration skills, statistical analytics and engineering both software and servers)
Certificate: Information Systems Analyst
Awarded by: Institute for the Certification of Computing Professionals
Issued: May 2012
Certification Number: 12050
Certificate: CompTIA Network+
Awarded by: CompTIA
Issued: December 31, 2014
Career ID: COMP001020807215
Training: Cisco Certified Network Associate
●Experience troubleshooting and assisting others with a multitude of devices and instruments both technological and scientific
●Experience working with high level software and hardware.
●Provide direction in purchasing new technology and setup of said new devices, from low to high level.
●Ability to convey data and statistics in meaningful ways both verbally and written, to both groups and individuals.
●Well versed in documentation as well as creation of technical documents.
●Works well as a team member and individually, including self management skills.
●Willingness towards continuing education and learning new systems.
●Strong work ethic.
Employer: Jefferson County Public Schools
Location: 809 Quail St. Building #1, Lakewood, Colorado, 80215
Title: Enterprise Client Technology Support and Services, Site Tech
Lead:Renee Major 303-***-****
Employed: March 2015 - Present
●Diagnose, research and resolve technical issues.
●Troubleshoot, repair, configure and upgrade computer hardware components.
●General computing and networking knowledge.
●Mobile technology management, configuration and troubleshooting, including experience with iPads and Chromebooks
●Design and release technical documentation.
●Perform physical and network connectivity troubleshooting.
●Provide excellent customer service, both over the phone as well as in person.
●Have received only outstanding reviews, including high ratings from user surveys.
Location: 5195 Wadsworth Blvd., Arvada, CO 80002
Supervisor: Ms. Liz Soares 303-***-****
Title: Front-End Lot Crew
Salary: 11.50/hour plus benefits/36 hour week
Employed: April 20 2013 to August 26 2013.
●Provide customer service, including interaction with all members.
●Self manage workload and time scheduling.
●Be able to grasp and perform a variety of responsibilities depending on need.
●Work in a team setting with peers.
●Received award for excellent customer services.