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Customer Care Manager

Location:
Belleville, MI
Posted:
May 23, 2020

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Resume:

Education

University of Detroit Mercy – Bachelor's degree in Philosophy 2017; Health information Management; minor in theatre Detroit, MI, United States

John Glenn high School- High School Diploma 2012: Wayne Westland, MI

Community Service

University: Campus kitchen, 2013-2016

University: reading/writing with children k-8th grade, 2014-present

University: book drive and kid’s toys donation, 2013-present

Volunteer: Detroit free-press run, 2012-2014

Volunteer: track and field high school coach, 2012-2014

Volunteer: Basketball coach, Summer Camp 2015

Professional summary

Accomplished and energetic with a solid history achieving in helping others and customer services and management. Motived leader with strong organizational and prioritization abilities. Areas of expertise include listening, helping others, hardworking, reliable and dedicated.

Professional Experience

ATS/G2 secure staff (United Airlines) Above the wing supervisor:(Romulus, mi) July 2018-current

-providing customers with ticketing/boarding flights

-Handling baggage claims/load cargo

-answering customer inquiries in person such as rebooking, ticketing, special services.

Taco Bell/Manager: (Belleville/Livonia, mi) June 13, 2010-Current

- Encouraged clients and caregivers to follow recommended food guidelines for well

balanced diets.

-Maintained up-to-date knowledge about the latest research and trends through

extended education and professional development courses.

- Manage employees; gives directions

-customer services; helping customers when in need

Prospect Airport Services: (Romulus, mi) July 10, 2016- Aug,2018

-Security with virgin Atlantic airlines

-Assistant with passenger services

-dispatcher for customer care services

G&K services newspaper Deliver:(Taylor, mi) August 2008-October 2009

-organize number and street names

- Ability to drive at night/morning

-Physical strength to carry/lift 20-80 pounds

-physical ability to run/walk on foot



Contact this candidate