Manager Program
Resume:
JAMES BUTLER
Unit ***
Hyattsville, MD 20782
**********@***.***
Skills Summary
Experienced professional with 15+ years of focusing on project management, validation, delivery, systems support and resource management / career guidance . Seeking a challenging and rewarding opportunity within client solutions
Education
Master’s-Information Management
University of Maryland
Anticipated Graduation – October, 2022
Bachelor’s of Science – Technology Management
DeVry Institute of Technogy
Graduation – October, 2011
Employment History
Management Consultant
Program Manager/Jun, 2017- Present
Supporting both private and public sectors
Responsible for the development and execution of complex implementations
Development and oversight of detailed project strategies and corresponding schedules
Periodic reporting of key metrics to monitor growth and progression of multiple programs
Consulting on detailed staffing strategies and right sizing
Matrix Resources, Inc.
Program Manager/ Jan, 2015 – May, 2017
Responsible for the simultaneous management and delivery of technical solutions, in accordance with customer needs and requirements
Development of feasibility reporting and associated projects
Presentation of periodic status updates and reports for key stakeholders
Direct management and career guidance for subordinate team members
ICF International
Program Manager/ Jan, 2012 – Jan, 2015
Management and client communication and reporting related to various clients
Worked with both public and private sectors, to include NASA and Lockheed Martin
Provided resource management and career guidance to a team of project support and development teams
Instrumental in the consolidation of several resource groups to improve output and reduce overall costs
The Home Depot – Corporate Office
Senior Manager – IT / Quality Assurance / Sep, 2008 – Dec, 2011
Responsible for the holiday TV ongoing validation of customer facing applications and tool
Management and adherence to project schedules and requirements
Development of testing tools, practices, and test automation to facilitate expedited deliveries Consistent reporting of project metrics to stakeholders
Directly managed a team of 20+ resources, to include subordinate managers and teams
Instrumental in the consolidation of several resource groups to improve output and reduce overall costs
LHS, Inc.
Director – Quality Assurance / Jan 2005 – Sep 2008
HCL / Axon, inc
Manager -,Production Support / Jun 2002 – Jan 2005
Experian
Senior Program Analyst / May 1998 – Jun 2002
National Rural Utility Cooperative Funding Corp (NRUCFC)
Systems Programmer / Feb 1994 – May 1998
Related Certifications / Skills
Active member of the Project Management Institute (PMI)
PMP Certification – June, 2014
CSM – Certified Scrum Master
ITIL Certification
Six Sigma – Green Belt
ITIL Certification
Agile
Oracle
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