Engineer Network

RESUME

MUHAMMAD ALI JINNAH. M

Mobile: +971-*********

DUBAI, UAE

E-mail:addcxx@r.postjobfree.com

Summary

12+ Years of experience in Data Networking domain.

Good experience in Application Delivery Controller Products.

Hands on experience in maintaining large Enterprise networks, Financial Institutions and Oil & Gas Industry involving Cisco products.

Gained experience in Datacenter Network Implementations & Operations, Enterprise Network Support Systems, Network Operations Centre (NOC) and Remote Infrastructure Management.

Industry Skills

Layer 2 Technologies VLAN, 802.1Q, STP, RSTP, MSTP, EtherChannel, VPC

Layer 3 Technologies EIGRP, OSPF, and BGP

Layer 4-7 Load Balancing, Web Application Firewall

Products Cisco Router (1700, 1800, 2800, 7200, ASR1002), Switches (1900,

2950, 3650, 3850, 4500, 6500), Cisco Nexus (7K/5K/2K/1KV)

Citrix NetScaler SDX22000, F5 LTM/ASM, VSS VBROKER

Others Cisco ACI, MPLS, Cisco UCS

Work History

May 2014-Present – Engineer – Network – Advanced Services,

Cisco Systems Middle East (Under the Payroll of Manpower Middle East, Dubai)

Responsibilities:

Implement & Support Citrix Netscaler SDX platform.

Implement & Support VSS VBROKER420 & NetScout PFS6000 devices.

Implement & Support F5 i10000/i7800 Series Appliance.

Implement & Support Loadbalanced Applications on Citrix Netscaler & F5 LTM.

Apr 21, 2013 – Mar 31, 2014 – IT Network Engineer

RasGas Company Limited, Doha, Qatar (Under the Payroll of CGC WLL, Doha)

Responsibilities:

L2/L3 Support for Cisco Network Infrastructure Systems in Doha HQ, Plant & offshore offices.

Support involves LAN/WLAN, Datacenter, WAN, Security & Remote Access Technologies.

Update and maintain network documentation in Visio.

Handled Hardening of Cisco Network devices

Implemented Configuration best practices for Campus LAN as recommended by Cisco.

Sept 13, 2010 – Apr 6 2013 – Senior Engineer – Network Administration

Computer Sciences Corporation India Private Limited (CSC), Chennai - India

Project: Zurich Financial Services

Responsibilities:

Providing L2/L3 Remote Support for Data Centre LAN in Zurich.

Performs network troubleshooting to isolate and diagnose common network problems.

Operations and support involve products like Cisco Nexus 7000, 5000, 2000 series switches and Catalyst 6500 series switches and Nortel Baystack 450/2000 switches.

Upgrades network software components as required.

Executes scheduled maintenance routines in accordance with standard procedures.

Facilitating & supporting new projects in the Datacenter.

Participating in the Application DR (Disaster Recovery) activities practiced in the EDC environment.

Visited Client Location (Zurich, Switzerland) for a period of 1 Month for Transition and Operational Support purposes.

Jan 27, 2010 – Sept 3, 2010 – Technology Consultant

Hewlett-Packard Globalsoft India Private Limited, Chennai - India

Responsibilities:

The role is to gather customer requirements and implement the product in a customized way for production. Product exposure includes Network Node Manager (NNMi 8.11).

Nov 11, 2008 – Jan 15, 2010 – Senior Systems Engineer

Wipro Technologies Limited, Chennai - India

Project Stream – British Telecom

Responsibilities:

Identify and troubleshoot network issues before they affect productivity.

Manage network performance through real-time reports of key usage metrics. Identify any

network abnormalities in terms of bandwidth usage, traffic pattern, network hardware and software malfunction, and immediately notify identified stakeholders of the same.

Monitor alarms of the network using tools like HPOV NNM7.53.

Manage the alarms by raising trouble tickets, performing defined troubleshooting steps and if required assigning it to identified groups for resolution.

Ensure RFO and RCA is made available to identified stakeholders.

Liaison with the 3rd Party vendors/suppliers/Circuit Maintainers.

Involved in commissioning of routers & switches for new sites.

Perform MAC (Move, Add, and Change) activity on Cisco routers/switches.

Exposure to configuring Server Load Balancing on products like Nortel-Alteon AD4, Cisco CSS11503, Cisco ACE4710

Contribute to shared knowledgebase.

Dec 19, 2007 – Aug 11, 2008 - Associate Engineer-Projects

Cognizant Technology Solutions India Private Limited, Chennai - India

Responsibilities:

Administering and Maintaining cognizant internal networks and client connectivity.

Involved in day-to-day Network operations to help resolve user issues meeting SLAs.

Involved in LAN rearchitecture solutions and implementation.

Used ReporterAnalyzer to identify Users consuming High bandwidth.

Work with Service Providers/vendors to troubleshoot issues and coordinate dispatches.

Followed documented Standards, such as Best Practices, and Security Guidelines.

Feb 9, 2006 – Dec 12, 2007 - Network Engineer

SlashSupport India Private Limited, Chennai - India

Responsibilities:

Providing L1/L2 Technical Support to Alcatel Data Networking products (for US/APAC customers over phone, email, and live chat interface.)

Simulating scenarios in the lab close to customer's network to reproduce and troubleshoot the issue.

Log, track, and update all issue activity using Siebel7.0 CRM Application.

Work with Technology Specialists & Software Engineers to expedite resolution to customer issues.

Escalate customer issues to Technology Specialist or Supervisor/Manager as necessary.

Education

2003 - 2005 - Master of Science

Telecommunication and Information Systems

University of Essex, UK

1997 - 2001 - Bachelor of Engineering

Electronics and Communication Engineering

Crescent Engineering College, University of Madras, India

References Available upon request

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