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Account Support

Location:
Imus, Cavite, Philippines
Salary:
18-20000
Posted:
May 21, 2020

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Resume:

Ronald Michael Nillos Hipolito

#* ******** ****** ***** * Bahayang Pag-asa

Barangay Maharlika Buhay na tubig Imus, Cavite

Mobile : 090********/097********

E-mail : addcw4@r.postjobfree.com

EDUCATIONAL BACKGROUND :

Internet Technology - 2011

AMA Computer Learning Center

Bacoor City, Cavite

High School – 2008

FIAT Lux Academe

Imus City, Cavite

Other school(s) attended:

PATTS College of Aeronautics - 2008

Aircraft Maintenance Technology

Paranaque City

Workshop(s)/Training(s):

On the job training (OJT) – DIGITEL COMMUNICATIONS Bacoor, Cavite

PERSONAL DATA :

Nationality : Filipino Place of Birth: Manila

Date of Birth: 12 February 1990 Civil Status: Single

Name of Father: Regidor Ramos Hipolito Occupation : None

Name of Mother: Lourdes Nillos Hipolito Occupation : Housewife

Age: 30 years old

WORK EXPERIENCE :

Sutherland Global Services: December 2011 – January 2013

Consultant for eBay United Kingdom Account – Handling Buy and Sell suspended, restricted account and reinstating account

Transcom Worldwide Corporate: February 2013 – September 2014

Customer Support Representative for Comcast Collection US Account – Handling phone, internet and cable. Bill explanation, payment, payment extension and reinstating suspended account

TaskUs Incorporated: September 2014 – February 2016

Customer Support Representative for Homejoy Account – Scheduling house cleaning for customers, assigning professional cleaners upon their request and handling payments for schedule reservation

Callmax Solutions: March 2016 – November 2017

Virtual Assitant for ShopEmco and OneStop – listing items on the website for Amazon, Ebay, Sears and NewEgg

Optum Global Solutions: November 2017 – February 2018

Technical Support Analyst II – Supporting company’s network connectivity and password issue

IBEX: October 2018 - February 2020

Customer Associate II - Passenger support for Lyft. Processing refunds, discounts and account deletion.

CHARACTER REFERENCE :

Available upon request



Contact this candidate