SHELLY D. GILL

*** ******* **., ***. * Edwardsville, IL 62025 618-***-**** addcuv@r.postjobfree.com

HEALTHCARE MANAGEMENT PROFESSIONAL

Healthcare management professional whose management approach in established organizations has resulted in successfully developing and managing projects to optimize people, processes and technology in improving quality, efficiency and performance. Demonstrated proficiencies in:

People & Talent Management

Accounts Payable

Electronic Medical Record

Accounts Receivable Management

Payroll Management

Medical Credentialing

Process Management

Benefits Management

Medical Billing

PROFESSIONAL EXPERIENCE

ST. LUKE’S HOSPITAL 2008-Present

One of the 50 Best Hospitals in the nation dedicated to improving the health of the St. Louis community

through a strong commitment to quality healthcare.

Secretary-Registrar/Patient Care Technician

Provide indirect and direct patient care under the direct supervision of the registered nurse.

Registration of patients for FCMC, pediatrics and special care nursery.

Provide registration coverage for the hospital after 07:00 p.m., including the Emergency Department.

Documentation of patients’ demographic and insurance information for accurate insurance billing.

Provide patient care tech duties as needed.

Provide delivery tech duties for vaginal deliveries as needed.

Assist in managing the flow of activities of the labor and delivery unit.

Provide other clerical duties to maintain the activities of the unit.

METRO HYPERTENSION & KIDNEY CENTER 2003-2009

Multiple physicians group that delivers healthcare to patients with chronic kidney disease and patients

receiving hemodialysis.

Office Administrator

Managed daily clinical operations, and performed liaison duties for physicians and office staff.

Managed and trained office staff, with coordination of daily activities for the primary

and peripheral offices.

Implemented and trained staff on electronic medical record system software.

Managed accounts payable, payroll, human resources and benefits administration.

Performed credentialing for six physicians and a nurse practitioner.

Provided medical assisting and patient education.

UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES 1999-2003

One of the largest public employers in the state of Arkansas with about 9,600 employees and 1,150

physicians that combines the patient care resources of a state-of-the-art hospital and outpatient centers.

Collections Manager

Provided oversight of collection accounts for the physicians’ group, Medical College Physicians Group of UAMS.

Managed collection accounts and all legal accounts, including bankruptcy and probate accounts.

Managed state legislated debt offset program with the Arkansas Department of Finance and Administration.

Reconciled and performed analysis of collection agency general ledger accounts.

Negotiated and approved settlement offers.

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TRUMPET IN ZION MINISTRIES 1997-1999

Trumpet in Zion Ministries, a large, interfaith ministry in the city of Little Rock with 501(C)3 status.

Accountant

Responsible for accounting functions for the ministry.

Managed accounts receivable, accounts payable and payroll.

Created and maintained general ledger.

Performed accounts reconciliation and analysis.

Maintained donor financial histories with annual contribution statements.

Produced financial statements.

PHYSICIAN SALES & SERVICE 1995-1996

The country’s largest provider of medical supplies to the physician market.

Purchaser/Customer Service Representative

Provided support to the sales force.

Purchased stock and non-stock inventory.

Maintained back orders.

Processed receiving and performed physical inventory of on-hand stock.

Performed customer service responsibilities.

OLSTEN KIMBERLY QUALITY CARE 1993-1995

A provider of home health services.

Accounting Coordinator

Provided administrative services to the field and management staff.

Processed weekly payroll for approximately 50 employees.

Provided billing and accounts receivable management.

Negotiated rates for individual managed care cases and managed care contracts for local

branch office.

Performed utilization review in accordance to JCAHO, HCFA and state regulatory agencies.

Processed accounts payable and purchasing of medical supplies for the branch office.

Provided 24-hour on call status for staffing and supervision of field staff.

ROBERT ABRAHAM, M.D. 1989-1992

A neurosurgeon who provided surgical and patient care services in the Little Rock area.

Medical Assistant

Provided clinical and administrative support to the physician.

Triaged and obtained past medical histories of patients seen in the office.

Assisted physician with office procedures.

Scheduled tests, therapies and surgeries and provided patient education.

Transcribed office visits, surgical procedures and voice dictations.

Performed billing, insurance filing, accounts payable and payroll.

DEPAUL HEALTH CENTER 1988-1989

A full-service Catholic hospital that serves patients from across the St. Louis metropolitan area,

offering comprehensive medical care.

Accountant

Reported financial statistics directly to the Board of Directors.

Performed biweekly, monthly and quarterly productivity analysis.

Reported capital expenditures.

Prepared fiscal year budgets and special financial projects.

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EDUCATION & HONORS

Ouachita Baptist University, Arkadelphia, AR

Bachelor of Arts, Business Administration

Minor: Biology & Chemistry

Lindenwood University, St. Charles, MO

Master of Science, Healthcare Administration

March 2016

Valedictorian, Alton Senior High School

F.A.C.E.S. Award, St. Luke’s Hospital – 2014

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