Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Arlington Heights, IL
Salary:
$19 hourly wage
Posted:
May 20, 2020

Contact this candidate

Resume:

Michael Pollizze

Chicago, IL

addcno@r.postjobfree.com

1-847-***-****

Authorized to work in the US for any employer

Work Experience

AIC

Greenhouse Deerfield - Deerfield, IL

August 2019 to Present

• Receive, process, and intake several deliveries each week

• Move and track inventory going from vault to shelf throughout the day

• Perform a daily shelf count

• Perform monthly vault/cycle counts of entire inventory

• Open, balance, and close out any registers used throughout the day

• Fill out end of day cash reports

• Assist in patient counseling when needed

Bar Manager/Bartender

Empirical Brewery - Chicago, IL

January 2016 to December 2018

• Regularly bartend for a very high volume of customers on weekend shifts

• Address any customer concerns/issues that may occur over the course of a shift

• Fill out revenue & bar bank reports after starting and closing the cash register at the beginning and end of according shifts

• Clean up the bar area at the start and end of every shift

• Unlock or lock up the building when leaving or arriving for according shifts.

Intermodal Customer Service, Operations, And Dispatch Central States Trucking - Bensenville, IL

May 2013 to October 2015

• Schedule and coordinate appoints via email and phone for customer imports & exports

• Address any customer service issues that may arise (delays in deliveries, discrepancies among billed charges, etc.)

• Produce a daily Priority Empty Return Report to coordinate the returns of empty containers

• Produce a daily Per Diem Report that advises customers on shipments that are approaching or accumulating per diem charges

• Produce a weekly Driver Productivity Revenue Report

• Provide quotes and rates to customers via email

• Assist in dispatching the weekend fleet of drivers Education

Associates in Arts in Liberal Arts

Harper College - Palatine, IL

June 2011 to June 2014

Skills

• Customer Service (9 years)

• Proficient in Microsoft Office (8 years)

• Proficient in LeafLogix Backend & POS system (1 year)

References:

Amy Czarkowski

Former Manager/Co-Worker

Acquainted 2 years

Occupation: Business Admin

Phone Number: 1-847-***-****

Evan Rosdahl

Former Manager/Co Worker

Acquainted 7 years

Occupation: Bar Manager/Bartender

Phone Number: 1-847-***-****



Contact this candidate