PROFILE

Fluent in both English and French

I work well in groups and as a leader

EDUCATION

RCC Institute of Technology Concord, ON Aug. 2004 – May 2005

Electronics Engineering Technologist Diploma

John Caldwell School Grand Falls, NB Sept. 7, 1992 – June24, 2004

Received High School Diploma

TECHNICAL SKILLS AND KNOWLEDGE

Electrical

Basic Repairs to Electronics

Common installation of sound systems in private homes.

Computers

Basic Repairs to Computers

Installing Software

Installation of Hardware

Knowledge of all Microsoft Programs

Basic Networking skills

EXPERIENCE

Top Notch Wireless Grand Falls, NB August 2014 – July 2016

Internet Technician

Repair and diagnostics of desktop, laptops & tablets

Shaw/Xplornet floor sales

Installation of Shaw, Xplornet Internet & Home Phone Services

Website design and administration

Merritt Press Grand Falls, NB October 2013 – August 2014

Computer Technician

Repair and diagnostics of desktop, laptops & tablets

Computer/Electronics floor sales.

Advice for computer upgrades and quotations.

Website design and administration

Staples Grand Falls, NB May 2008 – Apr. 2013

Computer Technician

Repair and diagnostics of both desktop and laptops.

Computer/Electronics floor sales.

Advice for computer upgrades and quotations.

Day & Ross St. Andre, NB Aug.. 2007/July 2008 & Apr. 2013/Oct. 2013

Customer Service Agent

Taking inbound calls for freight pick-ups, tracing shipments and

general customer service.

Back up agent for both TLC & 3rd Party Departments

Stats Analyst for agent performance

addcmu@r.postjobfree.com

889 California Sett. Rd.

California Settlement, NB

506-***-****

Tyler K. O’Neil

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