Customer Service Sales
Resume:
PROFILE
Fluent in both English and French
I work well in groups and as a leader
EDUCATION
RCC Institute of Technology Concord, ON Aug. 2004 – May 2005
Electronics Engineering Technologist Diploma
John Caldwell School Grand Falls, NB Sept. 7, 1992 – June24, 2004
Received High School Diploma
TECHNICAL SKILLS AND KNOWLEDGE
Electrical
Basic Repairs to Electronics
Common installation of sound systems in private homes.
Computers
Basic Repairs to Computers
Installing Software
Installation of Hardware
Knowledge of all Microsoft Programs
Basic Networking skills
EXPERIENCE
Top Notch Wireless Grand Falls, NB August 2014 – July 2016
Internet Technician
Repair and diagnostics of desktop, laptops & tablets
Shaw/Xplornet floor sales
Installation of Shaw, Xplornet Internet & Home Phone Services
Website design and administration
Merritt Press Grand Falls, NB October 2013 – August 2014
Computer Technician
Repair and diagnostics of desktop, laptops & tablets
Computer/Electronics floor sales.
Advice for computer upgrades and quotations.
Website design and administration
Staples Grand Falls, NB May 2008 – Apr. 2013
Computer Technician
Repair and diagnostics of both desktop and laptops.
Computer/Electronics floor sales.
Advice for computer upgrades and quotations.
Day & Ross St. Andre, NB Aug.. 2007/July 2008 & Apr. 2013/Oct. 2013
Customer Service Agent
Taking inbound calls for freight pick-ups, tracing shipments and
general customer service.
Back up agent for both TLC & 3rd Party Departments
Stats Analyst for agent performance
*****.*******@*****.***
889 California Sett. Rd.
California Settlement, NB
Tyler K. O’Neil
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