KAREN A. GIBSON
Cranston, Rhode Island *****
addcks@r.postjobfree.com
www.linkedin.com/in/karen-gibson
EXECUTIVE SUMMARY
Highly skilled professional with extensive experience executing projects for enterprise-wide business process improvement programs. Develops successful relationships with strategic business partners and stakeholders throughout the project lifecycle to attain business goals. A collaborative team player as well as an individual contributor who seeks to add value quickly. Strong proficiency in producing professional quality executive status reports utilizing strong written, communication, and organizational skills. PROFESSIONAL EXPERIENCE
IGT, Providence, RI 2/2020-4/2020
Project Manager/Contactor
Developed project plans for several global teams to assess and recommend common operating platforms to be used across four corporate verticals with the goal of reducing duplication and increasing efficiencies for the organization
Enhanced the reporting system to track actual vs. spend monthly budgets and forecast from two independent systems
Volunteered for diversity & inclusion activities involving International Women’s Day Citizens Bank, Johnston, RI 6/2017-8/2019
Business Support Manager
Key executive support for Business Services providing assistance with the management routines to create divisional presentations for the Board of Directors, governance/compliance and operational risk committees, and the division’s Monthly Business Review meetings with the Chief Executive Officer
Contributed strategic messaging on business initiatives for the Bank’s cybersecurity program, portfolio delivery, technology, risk and governance, finance, properties, procurement, and data management priorities
Edited and formatted content to enhance the overall brand and professional quality of executive presentations
Organized and prepared the monthly divisional status document for the Chief Executive Officer highlighting all accomplishments, financial status and strategic projects impacting the divisional goals and objectives `
Led a regulatory project to create the division’s 2018 IDI Resolution Plan to document key systems, colleagues and vendors
Managed a project team to ensure compliance with the Records Management policy and closed the risk issue within six months Citizens Bank, Cranston, RI 4/2014-6/2017
Senior Risk Specialist / Reporting and Analytics
Secretariat for three of Business Services Risk’s monthly governance executive committee meetings
Extensive senior management engagement to compile relevant monthly agendas, committee documentation, informational materials, as well as follow-up on risk and action items for distribution to all members on a timely basis
Project management support for interagency federal regulatory examinations for the division
Pro-active member of the Business Services Risk Activities Committee coordinating the 2014-2016 Credo Week Activities for colleagues in addition to colleague volunteer events throughout the year to support communities and colleague engagement Revenue Solutions, Inc., Providence, RI 5/2013-1/2014 Senior Project Analyst
Prepared weekly presentation updates for the client’s Executive Steering Committee meetings
Implemented Change Management programs to effectively inform and engage key colleagues and stakeholders
Tracked the Microsoft Project schedule and reported on progress and critical path variances on a weekly basis
Applied extensive knowledge of principles, policies, and practices related to project management Covidien, Mansfield, MA 7/2012-3/2013
Assistant Project Manager/Contractor
Project team leader who successfully met milestone targets in collaboration with multiple business work streams to meet schedule, scope, and budgets
Monitored risks, issues, and action items from initial identification through follow-up, escalation and closure
Integrated project team activities to track and meet schedule deadlines
Tracked actual vs. forecast financial expenditures and reconciled monthly vendor invoices Karen Gibson addcks@r.postjobfree.com Page 2
Blue Cross Blue Shield of Rhode Island, Providence, RI 7/2011-7/2012 PMO Coordinator/Contractor
Monitored an enterprise-wide federally mandated ICD-10 project primarily focused on scheduling and reporting
Engaged with business lines, stakeholders, and technical subject matter experts to identify business requirements
Created project status presentations for executive sponsors’ weekly meetings
Tracked Microsoft Project schedules, risks, action items and coordinated documentation on the team SharePoint site TJX, Inc., Framingham, MA 2/2011 – 7/2011
Project Analyst/Contractor
Managed and reported weekly progress from the master project plan for a complex multi-year data center relocation project
Organized weekly project team meetings and senior management meetings
Developed effective working relationships as a key liaison with various business lines to communicate decisions across the project team and coordinate Change Management activities
Created weekly and monthly executive management reports and presentations RBS Citizens, Cranston, RI 11/2009-2/2011
Project Analyst
Coordinated several Organizational Change Management projects extending across business divisions
Developed Executive Steering Group presentations and the projects’ weekly status reports
Engaged with business lines, stakeholders, and technical subject matter experts to identify business requirements
Composed and distributed meeting agendas, minutes, and monitored projects’ risks, issues and action items
Monitored projects for compliance with policy and procedures and tracked success factors for business projects Pfizer, Inc., New London, CT 1/2007- 12/2008
Project Coordinator/Contractor
Organized all meeting and project planning for a global Business Process Improvement projects
Created Executive Summary reports to include key project milestones, progress, issue and risk assessments
Engaged with business lines and technical subject matter experts to identify business requirements
Organized content for corporate communications and maintained documentation on SharePoint
Created and monitored Microsoft Project plans, documented meeting minutes and followed-up on action items EDUCATION
Bachelor of Science - Rhode Island College, Providence, Rhode Island Business Analyst Certification - Bryant University, Smithfield, Rhode Island TECHNICAL SKILLS
Microsoft Office Suite - Office365, Teams, OneDrive, Project, PowerPoint, SharePoint, Word, Excel, Outlook, Adobe Pro XI