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Senior Project Analyst

Providence, RI
May 20, 2020

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Cranston, Rhode Island *****



Highly skilled professional with extensive experience executing projects for enterprise-wide business process improvement programs. Develops successful relationships with strategic business partners and stakeholders throughout the project lifecycle to attain business goals. A collaborative team player as well as an individual contributor who seeks to add value quickly. Strong proficiency in producing professional quality executive status reports utilizing strong written, communication, and organizational skills. PROFESSIONAL EXPERIENCE

IGT, Providence, RI 2/2020-4/2020

Project Manager/Contactor

Developed project plans for several global teams to assess and recommend common operating platforms to be used across four corporate verticals with the goal of reducing duplication and increasing efficiencies for the organization

Enhanced the reporting system to track actual vs. spend monthly budgets and forecast from two independent systems

Volunteered for diversity & inclusion activities involving International Women’s Day Citizens Bank, Johnston, RI 6/2017-8/2019

Business Support Manager

Key executive support for Business Services providing assistance with the management routines to create divisional presentations for the Board of Directors, governance/compliance and operational risk committees, and the division’s Monthly Business Review meetings with the Chief Executive Officer

Contributed strategic messaging on business initiatives for the Bank’s cybersecurity program, portfolio delivery, technology, risk and governance, finance, properties, procurement, and data management priorities

Edited and formatted content to enhance the overall brand and professional quality of executive presentations

Organized and prepared the monthly divisional status document for the Chief Executive Officer highlighting all accomplishments, financial status and strategic projects impacting the divisional goals and objectives `

Led a regulatory project to create the division’s 2018 IDI Resolution Plan to document key systems, colleagues and vendors

Managed a project team to ensure compliance with the Records Management policy and closed the risk issue within six months Citizens Bank, Cranston, RI 4/2014-6/2017

Senior Risk Specialist / Reporting and Analytics

Secretariat for three of Business Services Risk’s monthly governance executive committee meetings

Extensive senior management engagement to compile relevant monthly agendas, committee documentation, informational materials, as well as follow-up on risk and action items for distribution to all members on a timely basis

Project management support for interagency federal regulatory examinations for the division

Pro-active member of the Business Services Risk Activities Committee coordinating the 2014-2016 Credo Week Activities for colleagues in addition to colleague volunteer events throughout the year to support communities and colleague engagement Revenue Solutions, Inc., Providence, RI 5/2013-1/2014 Senior Project Analyst

Prepared weekly presentation updates for the client’s Executive Steering Committee meetings

Implemented Change Management programs to effectively inform and engage key colleagues and stakeholders

Tracked the Microsoft Project schedule and reported on progress and critical path variances on a weekly basis

Applied extensive knowledge of principles, policies, and practices related to project management Covidien, Mansfield, MA 7/2012-3/2013

Assistant Project Manager/Contractor

Project team leader who successfully met milestone targets in collaboration with multiple business work streams to meet schedule, scope, and budgets

Monitored risks, issues, and action items from initial identification through follow-up, escalation and closure

Integrated project team activities to track and meet schedule deadlines

Tracked actual vs. forecast financial expenditures and reconciled monthly vendor invoices Karen Gibson Page 2

Blue Cross Blue Shield of Rhode Island, Providence, RI 7/2011-7/2012 PMO Coordinator/Contractor

Monitored an enterprise-wide federally mandated ICD-10 project primarily focused on scheduling and reporting

Engaged with business lines, stakeholders, and technical subject matter experts to identify business requirements

Created project status presentations for executive sponsors’ weekly meetings

Tracked Microsoft Project schedules, risks, action items and coordinated documentation on the team SharePoint site TJX, Inc., Framingham, MA 2/2011 – 7/2011

Project Analyst/Contractor

Managed and reported weekly progress from the master project plan for a complex multi-year data center relocation project

Organized weekly project team meetings and senior management meetings

Developed effective working relationships as a key liaison with various business lines to communicate decisions across the project team and coordinate Change Management activities

Created weekly and monthly executive management reports and presentations RBS Citizens, Cranston, RI 11/2009-2/2011

Project Analyst

Coordinated several Organizational Change Management projects extending across business divisions

Developed Executive Steering Group presentations and the projects’ weekly status reports

Engaged with business lines, stakeholders, and technical subject matter experts to identify business requirements

Composed and distributed meeting agendas, minutes, and monitored projects’ risks, issues and action items

Monitored projects for compliance with policy and procedures and tracked success factors for business projects Pfizer, Inc., New London, CT 1/2007- 12/2008

Project Coordinator/Contractor

Organized all meeting and project planning for a global Business Process Improvement projects

Created Executive Summary reports to include key project milestones, progress, issue and risk assessments

Engaged with business lines and technical subject matter experts to identify business requirements

Organized content for corporate communications and maintained documentation on SharePoint

Created and monitored Microsoft Project plans, documented meeting minutes and followed-up on action items EDUCATION

Bachelor of Science - Rhode Island College, Providence, Rhode Island Business Analyst Certification - Bryant University, Smithfield, Rhode Island TECHNICAL SKILLS

Microsoft Office Suite - Office365, Teams, OneDrive, Project, PowerPoint, SharePoint, Word, Excel, Outlook, Adobe Pro XI

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