Customer Service Representative
Resume:
Acquainetta Skinner
Orlando, FL *****
***********************@***********.***
To obtain stable and flourishing employment with an employer that I can utilize my skills and expertise to fulfill their needs and requirements to attain company growth. Work Experience
Customer Service Sales Agent
EBG
October 2018 to December 2019
-Handling high call volume
-Assisting and resolving customer issues
-Aiming for OCR (One Call Resolution)
-Assisting with orders, sales & bookings
-GIVING EXTRAORDINARY CUST SERV
Reservationist
BLUEGREEN VACATIONS
April 2017 to October 2018
-Booking reservations
-Upselling accommodations
-Selling additional nights & tickets
-Offering EXTRAORDINARY CUSTOMER SERVICE
Department Manager
WALMART
March 2015 to April 2017
-Managing Employees
-Ordering, organizing and labeling merchandise according to store volume
-Unloading truck orders and clearing trucking docks
-Ensuring department maintained inventory and audit approval
-Providing EXCELLENT CUSTOMER SERVICE
Customer Service
HYATT PLACE
August 2013 to March 2015
-Assisting in guests check ins and check outs
-Accommodating any and all needs/requests of guests
-Preparing food for breakfast buffet and guests food orders
-Placing food truck orders and cleaning kitchen
Vacation Advisor
HILTON GRAND VACATIONS
May 2012 to August 2013
-Selling vacation packages to potential timeshare purchasers in high volume call center
-Attending to the needs and concerns of customers/owners reservations and booking
-Overcoming objectives customers/owners in a polite and timely manner Vacation Planner
WYNDHAM VACATION OWNERSHIP
September 2011 to May 2012
-Selling vacation packages to potential timeshare purchasers in high volume call center
-Attending to the needs and concerns of customers/owners reservations and booking
-Overcoming objectives customers/owners in a polite and timely manner Customer Service/Teacher's Aide
HIGHER LEARNING CHRISTIAN ACADEMY
October 2008 to March 2012
-Attending to the needs and requests of clients
-Recording daily logs and filing data
-Assisting director and teachers as needed
Mail Handler
UNITED STATES POSTAL SERVICE
May 2000 to August 2008
-Processing, distributing, and dispatching mail parcels in warehouse environment
-Standing, lifting, pushing, pulling, and bending during 8 - 12 hour shift
-Use of forklift, pallet jack and tram required
Contact this candidate