Resume

Sign in

Engineer Support

Location:
Kochi Shi, Kochi Prefecture, Japan
Posted:
May 20, 2020

Contact this candidate

Resume:

JITH SUGATHAN

Mobile: +919*********

Email: addcfq@r.postjobfree.com

Thrissur,Kerala – India

IT Support Engineer

I believe interaction with experienced people can convert my inner ideas into reality. Like to join a team and make all projects I involve to great success and give reputation to the firm by hardworking and dedication. Reach a respectable position in networking field by realizing the challenges that have to face. Also service the society that I live.

Area of Expertise

Networking

TechnicalSupport

ApplicationSupport

IT infrastructure Management

Technical Skills

Network : Routers, Switches

Windows Operating Systems

MS Office, Python,C++

Thinclients

PROFESSIONAL EXPERIENCE

• Companies :

AURUMSOFT SYSTEMS LIMITED( Nov/2013-Aug/2016)

ACCEL FRONTLINE LTD(Sep/2016-Mar/2017)

CMS IT SERVICES(Apr/2017- July2018)

SIFY TECHNOLOGIES LTD(July2018-Nov2018)

Oxiore Systems, Abu Dhabi (DEC2018-March2019)

• Designations : IT Support Engineer, Network Support Engineer DUTIES

Network Design and implementations

Configuration of Routers and Switches

VPN Technologies and monitoring tools

Installing & managing of security systems (CCTV, Door Access and Attendance )

Hardware and software support to users Configuring and troubleshooting of OS and software

Remote administration using VNC, Team viewer, Ammyy admin etc

Provide technical support to users.

Configuring and maintaining Email accounts in LotusNotes,MSOutlook

Handling Customer complaints using ticketing tools KASEYA, SifyIONY

Application Support For Flexcube, CTS(cheque Trunkation System)

Polycom video conference support

Working under SLA and escalate trouble tickets to concerned team for resolution

Configure antivirus software to fully protect IT environment EDUCATIONAL QUALIFICATIONS

Course University Year

B-Tech Computer Science University of Calicut 2009-2013 Class of 12

th

Kerala State Board 2009

LANGUAGES KNOWN

English: Read, Write, Speak

Hindi :Read, Write, Speak

Malayalam:Read, Write,Speak

Tamil: Read, Speak

PERSONAL DETAILS

Nationality:Indian

Marital Status :Single

Date of Birth :10/06/1992



Contact this candidate