MIDHUN PAULOSE

Mob: +91-960*******

Mail: addcdt@r.postjobfree.com

WORK EXPERIENCE

Technical Support Engineer in VELAN IT Solutions Pvt Ltd from 30th Aug 2019 to present in Bangalore

Technical Support Engineer in VELAN IT Solutions Pvt Ltd from Dec 2017 to Jan 2019.

Technical Lead in I-Cam Security Systems from April 2017 to October 2017.

SAS Engineer in Reliance Communications from April 2014 to Sept 2016. TECHNICAL SKILLS

Technologies : Routing & switching, Access points configuration, IP addressing

Internet Protocols : TCP/IP, IP, ARP, ICMP, TCP, UDP, FTP, TFTP and SNMP

Routing Protocols : Static and Dynamic ( RIP, IGRP,IS-IS, EIGRP,OSPF and BGP)

Switching Technologies : STP, RSTP, VLAN, VTP, Tagging, 802.1q, ISL

Others : DHCP, DNS, NAT, PAT, NTP

Electronic Security Systems : Access control, Network Cameras & Gating solutions.

IT-Operations : Desktop Support, IT Help desk, Asset Management SKILLS AND KNOWLEDGE

Project Management (Installation, Testing and Commissioning Electronic Security Systems)

Technical Support to customers with in SLA

Installation and Configuration of OS (windows XP, 7, 8, 10), Computer Systems, Network Equipment’s, Office Equipment’s and Peripherals.

Diagnosing and resolving Hardware/Software faults.

Ticketing and managing Assets using BMC Remedy

Providing Application Support, Service Desk/Help desk.

Basics of Infrastructure management.

Basic knowledge in SAP enterprise ERP system.

COURCES DONE

CCNA

Diploma in Telecom Engineering

ACADEMIC DETAILS

BE. Electronics and Communication Engineering from PSV College of Engineering and Technology (Anna University Chennai) on 2013 with 72%.

HSC from Kerala Education Board on 2009 with 75%.

SSLC from Kerala Education Board on 2007 with 83%. PERSONAL INFO

Date of Birth: 05-Sept-1991

Nationality : Indian

Marital Status : Unmarried

Permanent Address: Kommattathil House, Muthukad P.O, Kozhikode, Kerala - 673528 Currently in Bangalore

DECLARATION

I hereby declare that the above details are true to my knowledge and furnished with my full conscious. I am willing to produce original certificates on demand at any stage. Signature

MidhunPaulose

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