Customer Service Financial

Nallely Aguilar

**** ******. / ** ****, ** *****. / 915-***-**** / ****************@******.***

Education- Eastwood High School Diploma

El Paso Community College (50 credit hours)

Certifications First Aid Certification

Experience- First Capital Bank of Texas

Bank Teller

Provides service with deposits, safe deposit boxes, checks, proof processing and bonds

Provides customer service using excellent communication skills

Provides customers with insights, explanations, and break down options for maintain financial balance

Supervise and ensure bank financial records are correct

Responsible for opening and locking financial vault

Experience- Academy Sports and Outdoors El Paso,Texas

Supervisor

Maintain a safe and productive environment for all employees that maximizes employee potential and ensures efficient customer service.

Devised informative, creative, and strategic plans to ensure maximum sales and company growth

Foster growth by preparing informative training sessions, materials, accommodations, and activities on a daily basis.

Adapted teaching methods, modified assignments, and instructional material to meet employees’ individual needs and learning styles by providing a variety of teaching/training methods.

Maintain a engaging, positive, and energetic atmosphere

Team Leader El Paso, Texas

Engage in company meetings, using problem-solving skills, critical thinking, and analytics to ensure maximum store production

Ensure customer satisfaction

Engage and educate employees on short and long term benefits of personal growth using kinesthetic, auditory, and visual activities.

Created lessons, assessments, and supervise financial store income daily

Supervise daily activity within the store

Leadership Experience El Paso,Texas

Academy Sports and Outdoor Supervisor

Organization and Production Trainer

Team Leader Mentor

Safety and Protocols Leader

Skills El Paso, Texas

Bilingual speaking in Spanish and English

Trained in First Aid Implementation

Proficient in MS Office Word, PowerPoint, and Excel

CPR certified

Intrapersonal Skills

Professional Growth El Paso, Texas

Emotional Intelligence organization member

Store vision and implementation member

ABC Educational conference attendee

Council for Exceptional Children Member

National Organization on Disabilities Member

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