ANNALEISHIA BAILEY

LaGrange, GA *****

addc2t@r.postjobfree.com

404-***-****

I'm genuinely excited to help customers and work for clients of all fields. I'm very patient, empathetic, and passionately communicative. I love to talk. I can put myself in my customers’/clients shoes and advocate for them when necessary. Customer feedback is priceless, and I can gather that for you. Problem-solving also comes naturally as I would consider myself a specialist. I'm confident at troubleshooting and throughly investigate if I don’t have enough information to resolve customer complaints. My target is to ensure excellent service standards in all that I do, respond efficiently to customer inquiries, and maintain high customer/production satisfaction. Willing to relocate: Anywhere

Authorized to work in the US for any employer

General Laborer

Kia Motors Manufacturing Georgia - West Point, GA

May 2018 to January 2019

Working on the final ok line I maintained a safe and clean work space all while filling the car with coolant, fuel and fluids. My job assignment was to make sure each car has been filled properly before sending them down the line to wheel alignment where it would then be taken off the line and driven to the track for testing. Security Specialist

SafeStreetsUSA - Doraville, GA

January 2017 to May 2018

As an at home security specialists my job was to call selected candidates on an automated dial system in a high-volume call center to sell ADT Home Security systems to qualified candidates through via telemarketing. Customer Service Representative

InterCall - West Point, GA

May 2015 to January 2017

As an at home representative my job was to manage large amounts of incoming calls, generate sales leads and identify and assess customers’ needs to achieve satisfaction, build sustainable relationships and trust with customer accounts through open and interactive communication. My main job task was to provide accurate, valid and complete information by using the right methods/tools. I met personal/customer service team sales targets and call handling quotas as well as handling customer complaints, provide appropriate solutions and alternatives within the time limits; following up to ensure A

WORK EXPERIENCE

resolution and keep records of customer interactions, process customer accounts and file documents as well as communication procedures, guidelines and policies and to the extra mile to engage customers. Production Worker

AJIN USA JOON LLC - Cusseta, AL

June 2015 to August 2016

Mastering the intricacies of the process flow within each department while maintaining and enforcing a safe and clean working environment at all times. To implement root cause and take corrective actions to remove production constraints and improve product quality. Applying instructions, directions, and guidance amongst team members. Develope strategies the team will use to reach its goal and report to a supervisor if any additional training is needed to get the job done. GED

West Georgia Technical College

Manufacturing and production professional skilled in maintaining high-producing teams and using lean manufacturing to reduce costs and increase process efficiency. Qualified team member with 3+ years of manufacturing experience, including cross-training and meeting all production deadlines. Dedicated member with demonstrated ability to train, manage and motivate team members to achieve organizational objectives. (4 years)

General Laborer

General Labor

Assembly Line

Microsoft Word (3 years)

Microsoft Office (3 years)

Microsoft Outlook (3 years)

Excel (3 years)

Microsoft Powerpoint (3 years)

Branch: Army

Service Country: United States

Rank: Pvt

March 2019 to September 2019

IET Soldier with an 25B MOS as an Information Technology Specialist. EDUCATION

SKILLS

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MILITARY SERVICE

Driver's License

CERTIFICATIONS AND LICENSES

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