Waitress

Megna Gurung

Contact No: - 056*******

Address: -Al Rigga,Dubai.

Email id: - **************@*****.***

OBJECTIVE:-

To obtain position that will enforce me to use all my abilities and skills that I have to serve and provide an employer to my enthusiasm and promise to work hard and learn.

PROFESSIONAL EXPERIENCE:-

●Worked as a waitress/cashier in Al Khoory Atrium, Hotel,Dubai from 14th May 2019 -29th April 2020.

●Worked as a waitress/Cashier in IMG world of adventure,Dubai from 10th June 2018 - 8th April 2019.

●Worked as a waitress/cashier in The Golden Crest Hotel, Sikkim, India from 10th May 2013 -2nd June 2016.

FINE DINING RESTAURANT JOB RESPONSIBILITIES:-

•Greet and escort the customer to their tables.

•Present the menu to the patrons and take orders.

•Serve the desired meal to the customers.

•Make ensure that the customer are enjoying their meal and the water is refilled.

•Check whether the customer are having problem with their given order or the environment.

•When the meal is done, be sure that the customer wants tea/coffee/dessert to be ordered.

•Deliver cheque order and collect bill payment.

•Provide the perfect service experience for every guest.

•Answer question and make suggestion regarding food and beverages.

•Prepare the table setting up with silverware and glasses on.

•Wiping up the tables,cutlery and the dishes and placed in their respective position.

•Organizing and filling up the temperature files.

COUNTER SERVICE JOB RESPONSIBILITIES:-

●Smile and Greet the customer as soon as they arrive in the restaurant.

●Take orders in the POS.

●Upsell/Suggest the product.

●Solve or fix the problem whatever the guest is facing.

●Maintain cleanliness and follow the food hygiene and safety.

●Always maintain the inventory of the items.

●Maintain cashiering, control sph and the closing report.

●Suggest the exclusive meal of the restaurant.

●Check the temperature and fill up in the forms.

Skills and Competencies:

•Teamwork

•Verbal Communication

•Customer Service

•Resolve Conflict

•Physical Strength

•Stamina

•High Energy

•Professionalism

EDUCATIONAL QUALIFICATION:-

•Passed Bachelor of Arts from Indira Gandhi National Open University in the year 2015.

•Passed Higher Secondary from Deorali Government Girls Senior Secondary School,Gangtok in the year 2012.

•Passed Madhyamik from Deorali Government Girls Senior Secondary School,Gangtok in the year 2010.

EXTRA QUALIFICATION:-

•Diploma in Office Automation and Publishing from Rajeev Gandhi Saksharta Mission [computer course].

PERSONAL DETAILS:-

Father's Name : Mahindra Gurung

Gender : Female

Date of Birth : 02/03/1994

Nationality : Indian

Language Known : English, Hindi, Bengali and Nepali

Hobby : Reading Books

Marital Status : Unmarried

Character References

MR.Danish Shaik

F&B Manager

Email Id:- ******.*****@*********.***

Contact Number:- 055*******

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