Chiropractic Assistant

Cecilynn Dorthea Day

Contact:

*** ****** ******

Bolingbrook, IL 60440

Home #: 630-***-****

Cell #: 630-***-****

Education

Certification: Certified Nursing Aide/Assistant (CNA)

August 2008

Grad School: National University of Health Science

Lombard, Illinois

September 2006 - December 2007

College: Benedictine University

Lisle, Illinois

Graduate: August 2006

Degree: Bachelor of Science in Health Science

Employment

05/10/2016-11/20/2019 New Life Chiropractic & Wellness

Chiropractic Assistant (CA) / X-Ray Tech / Front Desk / Receptionist

Duties: Clerical and Patient Assistance

Worked with Team Members as a team

Answer Phones (During regular and non office hours)

Schedule New Patient Appointments

Emailed New Patient paperwork and initiated reminder phone call and or email for new patient appointment

Go over and assist patient with new patient paperwork

Gave tour of the office to new patients

Made photo copies of ID and Insurance Cards for new patient folders

Fill out patient Travel Card

Assemble, organize, and label new patient folder

Scheduled Report of Findings after initial consultation and x-rays

Go over procedures and routines with new patients

Greet and acknowledge incoming and outgoing patients

Schedule appointments with existing patients

Follow up calls for missed appointments

Reactivation calls

Collected payments (cash, credit/debit, and checks)

Verified payment amounts at the end of day and or shift

Organized and filed patient folders and travel cards

Made copies, collate, and organize / file various office and patient paperwork

Clean the office

Trash

Dust

Vacuum

Wipe down and disinfect adjusting and physical therapy tables and equipment

Familiar with Maximize Living, Blueprint to Automation, and Contour Light

Worked with Genesis/Vericle, Fortis and Herfert software

Schedule appointments and readily update schedule (in appointment book and software)

Input and update patient information

Input and update patient ICD10 codes

Bill procedures

Assist with Seminars

Assist with Marketing

Conduct New Patient Consultation

Assist with Blueprint to Automation Weight Loss, TYG (Trust Your Gut), and Contour Light Therapy consultation

Take X-Rays (Digital)

Chiropractic regular x-rays

Personal Injury x-rays

Familiar with Personal Injury (PI) procedures

Assist Patients

Office routine / procedures

Physical Therapy

Posture Pump, Resistance Bands, and Wobble Disk

Contour Light Therapy (Perform during Regular and non office hours)

Assist patient on and off contour light pads

Initialize treatment

Sanitize pads after each usage

Blueprint to Automation Weight Loss and TYG (Trust Your Gut) Program

01/28/09-05/05/2016 Sunrise Senior Living

Care Manager/Med Care Manager

Duties: Assisting Seniors with everyday care/living and help dispense medication

Work with Team Members and as a team

Handle confidential information of the resident

Assisted in Cross Overs for the next shift

Documented in the Daily Log

- Report anything unusual with a resident or keep track of showers, weights, input and output of food, urine, and bowel movement

File Incident Reports

- When a incident happen to a resident it is documented and the family is notified by the one who files the report

Sign off on care of the residents assigned to each day

Take care of the residents assigned to me for the day

- Also assisted or take care of residents not assigned to me

- As in dining room service, or answering a page when another care manager was on break or was not able to get to the resident in a timely manner

Assigned or assist with 2 person (or more) residents

- Residents that needed more than one care manager to assist primarily in transfers

Trained and use a Hoyer Lift on residents that need it

Trained and use Sit to Stand Lift on residents that need it

Answer and reset the pager system the residents use

Answer and utilize the scout phone care mangers carry around

Assisted residents with bathing, dressing, and grooming

- Assist with hydro baths, regular showers, and sponge baths

Handled incontinent residents – helped the ones that need assistance when changing products, cleaning up accidents (urine and bowel movement), and provided perineal care

Foley Catheter care

Colostomy Bag care

Measure urine output or frequency of bowel movements, when needed

Make up residents beds, turned down beds, change bedding and incontinence bed pads

Pull and do residents laundry

- This includes washing, drying, folding the clean laundry (facilities and residents), and returning the laundry to the proper residents or place.

- Helped put away laundry when needed for residents that need the help.

Assisted with mobile transfers

- Wheelchair transfer to beds, chairs, and shower chairs/benches

Assist with Physical Therapy Care

- Help residents walk with their walkers (regular and specialized)

- Remind and help residents do some of their therapy exercises

Activity Duty

- Invite and encourage residents to different activities for the day

- Lead and participated in the activities

- Set up and put away activities

Dining Room Duty

- Take orders from the residents and distribute the food when ready similar to a server.

- Collect the dishes, reset and clean the tables

- Put cloth napkins, place mats, and tablecloths in the laundry

- Vacuum and clean whatever else was left in the dining room.

Med Care Manager Duty (PRN)

- Help distribute medications to residents

- Distribute regular, PRN, and some narcotic medications

- Take vitals

- Assisted with resident going to the hospital for an emergency

- Gather and make copies of the needed paperwork

- Stay with the resident until paramedics come

- Assisted paramedics by making sure they can enter and exit the facility in the most timely manner, giving them the proper paperwork, and filling them in on what is wrong with the resident

Train Newly Hired Care Managers

- Monitor and instruct them on some of their duties at Sunrise and for the residents when they shadowed me.

- Help familiarize them with the Sunrise facility and the residents

Miscellaneous

- There for the residents

- Besides physical needs, take time to listen to the resident when they want to talk or are troubled

- Take out residents trash

- Clean some of the messes in the residents rooms

- Make sure the resident room is in order and a safe environment

- Report any problems that pertained to Maintenance, House Keeping, or any other area of service or executive at Sunrise

06/05-08/05 - Dr. James and Samuel Vitale Optometrist

Receptionist

Duties: Clerical work

Answering phones, scheduling appointments, setting up recalls for patients on the computer.

Billed insurance companies, like Medicare, VSP, and EyeMed via the Internet or postal service

Handled some insurance claim discrepancies over the phone.

Alphabetized and organized patient folders,

Organized the display units.

Helped patients with choosing a frame

Helped patients who were getting contacts for the first time by telling them the basics of contact lenses care and wear and assisted some of them with insertion of their first pair of contact lenses.

09/04-05/05 - Benedictine University

09/03-12/03 Academic Resource Center

09/02-04/03 Student Worker

Duties: Clerical Work

Entering various confidential matters in the computer

Typing up various documents

Stuffing envelopes and addressing envelopes

Filing, copying, running various errands, and shredding

Familiar with Microsoft Word, Word Perfect, Excel, Spreadsheet, and Data Base

06/03-08/03 - University of Chicago

Hospital Medical Billing Department

Temporary Employee - Medical Biller

Duties:

Billed patients financial bills/history to various insurance companies, like Blue Cross & Blue Shield, Medicare, Unicare, etc. Worked with ECARE, WINCOINS, and LastWord

08/00-06/02 - Bolingbrook High School

Student Aide

Duties:

Working with confidential material

Filing, coping, sorting, and running errands

Other

06/02-08/02 - Tutor

Duties:

Tutored Middle School and Elementary students in Language Arts and Math

10/00-02/01 - Tutor

Duties:

Tutored a High School student in Geometry

Contact this candidate