Receptionist cum import documentation

Mary Rose Dacera

Address: Business Bay, Dubai

Mobile : +971-*********

E-mail : ******.*@*****.***

Visa Status: Tourist/Visit

Summary

A Bachelors’ Degree holder with 2 years of experience in Receptionist cum import documentation. The objective is to secure a position as a receptionist or similar position with a well-established organization that will utilize my exceptional Education, Experience and Management skills that would help me continue to grow in my career. Studied and worked in Philippines for 2 years and 3 months, experienced working with international clients from China, Korea, USA etc. on imported products like fresh fruits and vegetables, hardware materials, appliances and the like. Key Skills

• Customer Services-oriented

• Precise Data Encoder

• Thorough and attentive to details in all

professional details

• Basic Document Editing

• Multitasking Ability

• Self-Motivated

• Filing files, Photocopy, Printing docs..etc

• Microsoft Word and Excel

Professional Work History

Josefino Trading, Philippines

Receptionist cum import documentation (October 2017) – (January 2020)

• Handled incoming and outgoing telephone calls in work daily basis.

• Welcome and greet visitors and providing them with a positive first impression of the organization and direct visitors to the appropriate personnel.

• Notifying other workers of visitor arrival and keeping office secure by following procedures and monitoring logbooks.

• Maintaining the cleanliness and orderly the reception area.

• Prepare/Reminds/Attend meetings to support operation manager.

• Communicate on a daily basis with Shipping lines, freight forwarder, clients and truckers.

• Track, traced and monitor vessel schedules (ETA/ATA).

• Responded to a minimum average of 40 emails per day, with fast-paced response time and customer service.

• Develop 0% rate of abandon container due to lack of documents and monitoring.

• Coordinate Import Freight activities, including preparing documentation, Shipment tracking, billing, arranging deliveries, among others responsibilities.

• Ensures all documentation, such as invoices, B/L and other related documents for inbound shipments is completed accurately and forwarded to the appropriate party.

• Send daily reports to clients updating them with status of shipments and following up on any requests.

• Validating Equipment Interchanrge Receipt (EIR).

• Check the payable invoice before sending to accounting department.

• Generates letter of guaranty, delivery order (DO), refund and overpayment.

• Bill of Entry datas on customs digital electronic systems.

• Organized, submit and follow up container refunds status.

• Received, record and report company cheque/s.

One Pacific Place Services Residences (Trainee)

Position: Receptionist and Housekeeper

Industry: Hospitality/Hotel

December 2016 to February 2017

Nature of work:

• Greet the guest all the times.

• Accommodate guest to their reservation.

• Cater their needs and wants.

• Comply queries/concern from guest and colleague.

• Monitoring the check in/out.

• Cleaning and sanitizing toilets, showers/bathtubs, countertops and sinks.

• Making beds and changing linens.

Academic Qualifications

Bachelor of Science in Hotel and Restaurant Management University of Perpetual Help System DALTA-Las Pinas Philippines (2013-2017)

Personal Data

Date of Birth : November 07, 1995

Age : 24 years old

Nationality : Filipino

Marital Status : Single

Languages : English, Tagalog

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