STEPHANIE DELGADO
Certified Pharmacy Technician
Tolleson, AZ 85353
*************@*****.***
Certified Pharmacy Technician with 7 years of experience in retail and mail order pharmacies. Excellent data entry skills and telephone etiquette, with the ability to provide outstanding customer service to all patients and customers. Authorized to work in the US for any employer
Clinical Programs Pharmacy Technician
Humana - Glendale, AZ
June 2019 to Present
Help patients refill overdue prescriptions
Inbound/outbound calls, transfer members to pharmacists to complete their comprehensive medication review for the MTM Program
CPhT Pharmacy Technician
Lumicera Health Services - Phoenix, AZ
August 2018 to June 2019
Type prescriptions
Payment Exception/Third Party Issues
Dispense
Ship medications (refrigerated and non refrigerated Attach e-scripts/faxes to patients profile
Inbound and outbound calls
Inventory
Outdates
Certified Pharmacy Technician
Women's International Pharmacy - Youngtown, AZ
October 2017 to April 2018
• Attached invoices with prescription labels
• Pulled medications for the fillers
• Filled compounded prescriptions and shipped out medication via FedEx, USPS and UPS
• Performed daily data entry
• Received inbound and placed outbound calls on a routine basis Certified Pharmacy Technician
GenRx Pharmacy - Scottsdale, AZ
April 2016 to October 2017
WORK EXPERIENCE
• Created patient profiles, data entry and resolved third party issues
• Dispensed, packaged and shipped medications via FedEx or USPS
• Made outbound calls to patients, insurance companies or MDO
• Conducted order entry to our third party pharmacies Youth Care Worker
Southwest Key Programs - Phoenix, AZ
August 2015 to November 2015
• Supervised children to ensure safety and proper conduct
• Escorted children to destined areas and drove them to outings or doctor visits if needed Pharmacy Technician Trainee
CVS Caremark - Phoenix, AZ
December 2014 to March 2015
• Received inbound calls from patients looking to refill or order new prescriptions
• Created new patient profiles in company system
• Processed prescriptions through insurance to have specialty medications delivered Pharmacy Technician Trainee
Walgreens - Phoenix, AZ
March 2013 to October 2014
• Prepared labels and filled prescriptions accordingly, sold prescriptions to patients daily
• Received inbound calls from patients seeking information on prescriptions
• Made outbound calls to patients, insurance companies and MDO
• Performed daily data entry, scanned in prescriptions, created patient profiles and resolved third party issues
• Inventory utilizing Smart Count, logged the fridge and cleaned the pharmacy Health Care Coordinator
ReachOut Healthcare America - Phoenix, AZ
February 2012 to June 2012
• Enrolled children in the school dental program
• Performed routine data entry in regards to enrolled children
• Utilized Microsoft Excel to track enrolled children and services received
• Made outbound calls to parents offering to enroll children in free dental services Assistant Manager
Taquitos Y Mariscos Real - Phoenix, AZ
April 2008 to February 2012
• Managed employees and assisted them throughout the day
• Cashier, served drinks and food to customers
• Counted till and recorded profit at the end of work day High School Diploma
Tolleson Union High School
EDUCATION
High school or equivalent in General studies
Estrella Mountain Community College - Avondale, AZ inventory
Customer Service
Pharmacy
Pharmacy Technician Experience
Data Entry
Order Entry
Typing
Phone Etiquette
Computer Skills
Microsoft Word
PTCB
July 2017 to July 2021
AZ CPhT
October 2017 to October 2021
KEY QUALIFICATIONS
• Proficient in Microsoft Office, Excel, Word and Power Point
• Cash handling skills
• Computer Skills: Type 45+ wpm
• Team Player, Supportive
• Detail oriented, well organized, thorough
• Productive, professional and result driven
• Efficient and Accurate
• Medicare/Medicaid knowledge
• Ability to work with minimal supervision
SKILLS
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CERTIFICATIONS AND LICENSES
ADDITIONAL INFORMATION