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Customer Service Sales Representative

Location:
Pompano Beach, FL
Posted:
May 18, 2020

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Resume:

WORK EXPERIENCE

Case Manager

Zara - Margate, FL

November 2019 to Present

Receive inbound calls regarding warehouse problems with parcel received or being sent out to customer. Providing a resolution with the tools given to assist customer in the best way possible. Sales Account Executive

Comcast - Miramar, FL

July 2016 to November 2019

Upsell customers,meet quota for commission, interact with a conversation, close the sale, be precise and accurate with information Being provided.

Sales Representative/ Retention specialist

Convergys - Tamarac, FL

May 2015 to June 2016

Responsibilities

Sales environment, high call volume, using multiple softwares Accomplishments

Sales employee of the month

Skills Used

Attentive listening, multitasking, empathy, engagement Technical Support

Teleperformace - North Lauderdale, FL

December 2014 to March 2015

Responsibilities

Get customer issues resolved, take and resolve issue with different softwares, fixing microcell,fix issues with not being CLINTON

BROWN

Coral Springs, FL 33065

addarl@r.postjobfree.com

954-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

able to make and receive calls also or having issues with payments. Accomplishments

I made sure i was always there and ready for my shift, I presented my self in a professional attire. Skills Used

The skills used were notating accounts while currently on the call, multitasking while informing customer and having limited to no dead air while on the call, proficiently getting all issues resolved in a timely manner while still showing compassion. Customer Service Representative

Island Vacation - Lighthouse Point, FL

February 2014 to May 2014

Responsibilities

Call customers about there points that they have accomplished from travelling and persuade them to re-activate. Goal was to sell vacation packages to customer.

Accomplishments

Made sales first day on the job.

Sales Associate

Office Depot - Coral Springs, FL

January 2014 to April 2014

Responsibilities

assist customers, use of register,receive freight, stock the freight, complete planograms, recommend new products. Accomplishments

Awarded for excellent Customer Service .

Skills Used

Customer service skills,ask 3 refer 3, team work, multitask . Sales Associate

Party City - Coral Springs, FL

August 2012 to April 2014

Responsibilities

assist customers, use of register,receive freight, stock the freight, complete planograms, recommend new products. Accomplishments

Received a raise due to the fact i was always on time and also reliable Skills Used

Customer service skills,ask 3 refer 3, team work, multitask . EDUCATION

High School Diploma in Information Technology

Coconut Creek High School - Coconut Creek, FL

2010 to 2012

SKILLS

Customer Service

Retail Sales

CERTIFICATIONS AND LICENSES

driver's license



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