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Scrum Master/ Agile Coach

Upper Marlboro, MD
May 18, 2020

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Tabitha Njafuh


Dynamic, hands-on and mission focused Scrum Master with extensive experience managing large enterprise development projects that meet demanding time restraints and exceed all expectations. Demonstrated ability to motivate, organize, lead and coach scrum team across multiple locations, with verifiable track record of managing complex project while delivering on time, under budget and above expectations. Ability to manage many projects at once while working within strict deadlines and maintaining professionalism. A motivational lead-by-example change agent and advocate of empowerment and accountability providing diplomatic and participatory leadership ensuring efficiencies in process, control, compliance, profitability and shareholder value. Seeking new opportunities to promote agile in great organizations


Over 5 years of IT experience.

Over 3 years of experience as a Scrum Master.

I have 5 certifications on Scrum and Agile including Agile coach (ICP-ACC) & Certified SAFe4Agilist

Very good with Burn Down and burn up charts in Agile.

I am a Certified SAFe4Agilist, very comfortable with Scaled Agile.

Coached team members on Agile processes and facilitated Daily Scrum Sprint Planning, Sprint Review and Retrospectives meetings


Agile Coaching and Servant Leadership

Methodologies: Agile, Waterfall

Agile frameworks: Scrum, Kanban, SAFe, XP

Agile Project Management tools: Jira, Rally, visual studio, Confluence

Microsoft office suite: Word, Excel, PowerPoint, Outlook,

Experience with online projects management

Visual Platforms: Skype for business, WebEx

Extensive Scrum Ceremonies and Backlog Refinement Techniques and skills

Ability to work with multiple teams simultaneously (On-Shore and Off-Shore teams)

Excellent Presentation and facilitation skills

Risk identification and Mitigations

Strong communication skills

Good knowledge of SDLC projects

Excellent problem-solving abilities

Customer relationship management

Agile experience in DevOps

Agile experience in Cloud services


Scrum Master

Wipro- Waltham,MA

September 2019 to Present

Lead the Scrum Team into Following Agile Methodologies and Agile Practices

Support the Organisation in managing the growth of team members with SAFe Framework

Help the Team attend high level of scrum/Agile Maturity

Help the Development Teams to identify and feel in blank in the Agile Framework

Support the product Owner and provide education where needed

Lead the Team in Self-organization

Assist the Team in removing Impediments

Facilitates Scrum Ceremonies

Scrum Master

Costco – Sterling, VA February 2018 to September 2019

Proficiently organize and facilitate Daily Standup, Sprint Review, Sprint Planning and Release Planning for multiple agile teams to foster a culture of collaboration. Conduct Sprint Retrospective and follow-up on action items for continuous improvement.

Work closely with Product Owner, coordinating product backlog refinement (grooming), story mapping and story estimation.

Remove impediments and protect team members from interruptions and distractions to maximize productivity. Encourage and implemented process improvements. Created team-building opportunities to promote trust and resolve conflicts.

Produced daily burn down charts to effectively track teams progress towards completing the sprint goal

Proactively collaborate with other Scrum masters and Agile Coaches across the organization to escalate and resolve impediments that can not resolved in our individual teams.

Educate and reinforce scrum methodology and agile framework to team members and stakeholders. Assist with internal and external communication to improve transparency and radiant information.

Scrum Master

Eagle Bank – Silver spring, MD January 2017 to December 2017

Serve as a team member and part of the agile center of excellence that supports the organization’s effort to implement, adopt and sustain Agile principles, processes and practices

Serve the scrum team by leading and coaching team self-organization, cross-functionality and aligning to the mandate of delivering value

Remove team impediments that prevents or hinder capability and cohesion.

Maintained burn down and burn up charts to effectively track teams progress towards completing the sprint goal

Advocate for the scrum team across the organization and actively question practices and processes that are not in-line with scrum framework

Partner with the product owner, and team to effectively create, maintain and refine the product backlog

Create communication forums for the product owner, scrum teams and associated stakeholders to ensure the vision, goals and product delivery commitments are visible and well understood

Help employees and stakeholders understand and enact scrum as well as empirical, emergent product development, welcoming changes that enhances the productivity of the team

Work with other scrum masters to facilitate and increase organization maturity, in the application of scrum across the organization

Scrum Master

United Health Care – Minnetonka, MN January 2016 to December 2016

Successfully guided two product development teams through smooth transition from waterfall to Agile

Coached team members on Agile processes and facilitated Daily Scrum Sprint Planning, Sprint Review and Retrospectives meetings

Maintained task board and produced daily burn down charts to effectively track teams progress towards completing the sprint goal

Coached and empowered teams to self-organize and grow cross-functionally

Assisted Product Owners in user story creation, prioritization and product backlog grooming

Protected teams from outside distractions and interruptions and removed teams impediments on a daily basis to allow maximize productivity and deliver the sprint goals and deliverable

Marketing Business Analyst

United HealthCare – Minnetonka, MN February 2015 - December 2015

Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing, implementing solutions

Staying up to date to the latest process and IT advancement to automate and modernize system

Utilized, Eloqua, SQL to draw insights regarding marketing and pipeline activity

Coordinated reporting between the sales and marketing department ensuring consistency and accuracy

Research, analyzed and managed the real needs of the stakeholders, while capturing business requirements to establish business goals and determining implantation strategies


Certified Scrum Master (CSM)

Certified product owner (CSPO)

Scrum Master Accredited Certification (SMAC), International Scrum Institute

Agile coach (ICP-ACC)

Certified SAFe4Agilist

Associate Degree in Marketing

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