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Technical Writer

Pasig, Philippines
May 18, 2020

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Van Christian D. Ursua

Technical Writer

Experienced in writing technical documentations and policies for IT and Finance industries


1113 Quezon City, Metro Manila

Effective Technical Writer with a demonstrated history of working in the field of Information Technology and Engineering. Reliable and innovative in delivering technical documentations with superior attention to detail. Expertise in research, business analysis, systems analysis and design. Collaborated with developers and project managers in an agile, fast-paced environment with unified goals to achieve business needs and solutions. Strong history of meeting deadlines and exceeding expectations. TECHNICAL EXPERTISE

Microsoft Office (Word, Excel and Powerpoint), Notepad++, Google Docs, WordPress and Adobe FrameMaker

Microsoft Visio, Visual Paradigm, Adobe Photoshop, AutoCAD and Solid Edge

Background in Project Management, Business Analysis, System Analysis and Design, SDLC, SQL

Knowledge in programming languages such as Java, HTML, CSS, PHP (Eclipse, NetBeans and Visual Basic) PROFESSIONAL EXPERIENCE

Curo Teknika, Inc., Technical Writer

November 2019 – Present Prepared policies, standards, procedures and guidelines for the company’s IT infrastructures, system hardening, configuration management, asset and mobility management, risk and security incident management, change management, and data privacy.

Prepared disaster recovery plan and contributed on revising the business continuity plan.

Prepared and analyzed security requirements for operations, systems development, information and information processing facilities.

Involved in cloud computing research and prepared the needed technical research papers for the company’s migration of data, applications and other business elements to cloud. Bangko Sentral ng Pilipinas, Technical Writer

via Unison, Inc.

August 2018 – August 2019

via Yondu, Inc.

August 2017 – August 2018

Prepared system design and requirements documents, installation guides, system admin, users and operations manuals, and database documentations for the BSP’s bank reporting and supervisory systems, pawnshops, money services and forex dealer registration systems, international treasury operations and capital reserves systems.

Prepared process flow charts and presentations for stakeholders.

Prepared test scripts for system integration and user acceptance testing, implementation plan for system deployment.

Reverse engineered existing systems for enhancements.

Other documentations delivered are backup procedures, disaster recovery procedures, system access control, UI wireframes, data entry templates and Lotus Notes Domino agents guides and processes.

BancNet, Inc., Technical Writer

July 2016 – August 2017 Prepared system requirements document for BancNet’s bills payment reporting systems and net settlement monitoring system; PhilHealth eGov payment system; inter- and intrabank fund transfer system; and interim systems that will support the transition of former MegaLink member banks to BancNet.

Prepared technical specifications document for BancNet’s interconnection with international card networks such as the KFTC in Korea, JCB in Japan, UnionPay in China and NYCE in New York for a complete two- way international banking transactions.

Prepared data flow diagrams of all BancNet’s batch and web applications that accept, process, or transmit cardholder data to comply with PCI DSS.

Revised BancNet’s change management system and policies and standards for secure system development.

Enggist & Grandjean Software SA, Intern Web Programmer April – May 2015 Performed CSS, HTML5, PHP and JavaScript programming to transform and enhance the company’s web-based recipe management system, CALCMENU, into its new version that aims to combine technology with culinary expertise. EDUCATION

University of the East - Manila

2011 - 2016

Bachelor of Science in Computer Engineering

Active member of the Society of Computer Engineering Students (SCpES) and Junior Philippine Computer Society (JPCS)

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